That's kinda kinda strange in this case the only option we can do now is to call GameStop and see what they can do.
My pre order code worked but it only gave me the costume and not the soundtrack were it was supposed to give me both.
I just bought my copy of gravity Rush 2 yesterday and also got my pre order code. When I typed in my code I only got Kat's white costume and not the soundtrack did anyone have this problem and knows how to fix it? Thanks