I've been having an issue with psn messages for the last couple of days or so. I can receive notifications from the chat groups I'm in, but when I try to access them in PS4, there are no groups, all gone. If I press the PS button when the notification is showing, it switches to the message menu but immediately quits to the main menu. I can see the groups in the phone app, but it doesn't update the messages. I've written some messages but no one can read them. When I turn on the PS3 and I sign in to my account, then I can se all the received messages from all the groups as individual messages to me from each user.
I've been doing some searching and this has happened to other people too. One guy said this happens when you leave a group and someone you had a converstation with changes their ID. The messaging system then just doesn't work.
One of many threads in the ps community forums:
And there are several on reddit too.
Considering that one needs good communication for boosting many games, this situation is quite troublesome, to say the least... Has this happened to anyone else here, and if so, did it get fixed or had to do anything to get it fixed?
Thanks in advance...