DarkSoleride Posted October 25, 2021 Share Posted October 25, 2021 (edited) 18 hours ago, JorgeSleep said: Nope, this didn't work for me. I deactivated my HK account the way you comment and I still can't download the content that I bought on my PS3. Okay then the only thing I can think of is if you delete the profile from your PS3 altogether and sign back in. Might be a conflict between the profile and the console causing the issue. I am out of ideas outside of these suggestions Only because that error code the OP mentioned is what I was getting and the method I discribed worked for me and several other users over on Twitter too. Edited October 25, 2021 by DarkSoleride Link to comment Share on other sites More sharing options...
Lance_87 Posted October 26, 2021 Share Posted October 26, 2021 Using the activate/deactivate method didn't work for me. Sounds like a palliative solution. Link to comment Share on other sites More sharing options...
samishii20 Posted October 26, 2021 Share Posted October 26, 2021 (edited) the problem is that it´s so difficult contact playstation support in asian countries, AskPlaystation is completely useless... and the problem is not only Hong Kong, I tried with Malaysia and Indonesia accounts with the same result... so I think all asian accounts are affected by it Edited October 26, 2021 by samishii20 Link to comment Share on other sites More sharing options...
Lance_87 Posted October 26, 2021 Share Posted October 26, 2021 (edited) The problem is worldwide not just for Asian accounts. Mine is Italian, which means EU. Edited October 26, 2021 by Lance_87 Link to comment Share on other sites More sharing options...
Tiricy Posted October 26, 2021 Share Posted October 26, 2021 (edited) If we don’t talk about error to Playstation support customers. They will never fix it. Edited October 26, 2021 by Tiricy Link to comment Share on other sites More sharing options...
ROFL-WAFFLES Posted October 26, 2021 Share Posted October 26, 2021 Has anyone tried using a VPN to appear like you are in the region your alt account it supposedly from? Link to comment Share on other sites More sharing options...
JorgeSleep Posted October 26, 2021 Share Posted October 26, 2021 Just now, ROFL-WAFFLES said: Has anyone tried using a VPN to appear like you are in the region your alt account it supposedly from? And how would that explain what happens to Lance_87? This has nothing to do with an IP issue. Link to comment Share on other sites More sharing options...
MissDreamer Posted October 26, 2021 Share Posted October 26, 2021 I also have this issue on my PS3 and Vita. My account is from the UK. Link to comment Share on other sites More sharing options...
Lance_87 Posted October 26, 2021 Share Posted October 26, 2021 19 minutes ago, ROFL-WAFFLES said: Has anyone tried using a VPN to appear like you are in the region your alt account it supposedly from? Mine is not an alt account. The problem is on PSN not on my consoles or network, DUH. Link to comment Share on other sites More sharing options...
samishii20 Posted October 26, 2021 Share Posted October 26, 2021 (edited) 1 hour ago, Lance_87 said: The problem is worldwide not just for Asian accounts. Mine is Italian, which means EU. really? wow i though only asian accounts are affected by, i have accounts on spain and uk... also usa and my country peru and all of them works fine Edited October 26, 2021 by samishii20 Link to comment Share on other sites More sharing options...
Lance_87 Posted October 26, 2021 Share Posted October 26, 2021 2 hours ago, samishii20 said: really? wow i though only asian accounts are affected by, i have accounts on spain and uk... also usa and my country peru and all of them works fine No it happens to accounts with active PS+ subscriptions, the country doesn't matter. Link to comment Share on other sites More sharing options...
RokkumanZero23 Posted October 27, 2021 Share Posted October 27, 2021 17 hours ago, Lance_87 said: No it happens to accounts with active PS+ subscriptions, the country doesn't matter. I remember a certain someone on reddit said this particular error code for Vita/PS3 also happens to people without active PS+ subscriptions too and bought their games digitally. 1 Link to comment Share on other sites More sharing options...
Lance_87 Posted October 27, 2021 Share Posted October 27, 2021 27 minutes ago, RokkumanZero23 said: I remember a certain someone on reddit said this particular error code for Vita/PS3 also happens to people without active PS+ subscriptions too and bought their games digitally. Now i'm scared, i have a secondary US account with some freebies, if something goes wrong i will lose them forever, since there's no way to contact them from outside the US. Link to comment Share on other sites More sharing options...
samishii20 Posted October 27, 2021 Share Posted October 27, 2021 (edited) 1 hour ago, RokkumanZero23 said: I remember a certain someone on reddit said this particular error code for Vita/PS3 also happens to people without active PS+ subscriptions too and bought their games digitally. yep i never had a ps+ subscription in none of my accounts, my problem with this error code is only on psn asian accounts where i bought games Edited October 27, 2021 by samishii20 Link to comment Share on other sites More sharing options...
Lance_87 Posted October 27, 2021 Share Posted October 27, 2021 29 minutes ago, samishii20 said: yep i never had a ps+ subscription in none of my accounts, my problem with this error code is only on psn asian accounts where i bought games Bought? Doesn't matter if i have only free content? I'm too scared to try. Link to comment Share on other sites More sharing options...
samishii20 Posted October 28, 2021 Share Posted October 28, 2021 8 hours ago, Lance_87 said: Bought? Doesn't matter if i have only free content? I'm too scared to try. yep i bought many games in asian store basically ps2 classics that couldnt find on US and Euro store (silent hill, samurai shodown, kof etc).... and cant download none of them ? Link to comment Share on other sites More sharing options...
RokkumanZero23 Posted October 28, 2021 Share Posted October 28, 2021 I waited until this day when credit/debit cards are removed and I see the announcement on the store homepage, I still can't download any purchased games and DLC. Only the free demos and apps I have owned on my PS3. Link to comment Share on other sites More sharing options...
Austria_player89 Posted October 28, 2021 Share Posted October 28, 2021 (edited) Today it also happend to me also Hong Kong no active ps+ At all Edited October 28, 2021 by Austria_player89 Link to comment Share on other sites More sharing options...
tony_snake_24 Posted October 29, 2021 Share Posted October 29, 2021 (edited) I tried downloading for the 20th time the same free dlc in Ragnarok Odyssey Ace a few minutes ago, still the same errors and it wouldn't let me download. I insisted for a good while and it worked, as I said before. The next free dlc downloaded on my third attempt (both of these were on my download list already due to trying to download them and it failing to do so). But then, the next free dlcs started downloading without issues on my first try. It's been a streak of 11 downloads without a single problem! Hopefully it stays this way. It must have something to do with the removal of the credit/debit cards and paypal payment options that happened today or yesterday. Also they removed FIFA 19 from the featured tab and now you see a notice about how to buy PS3 and VITA content. The "exclusively for you... " now greets you with a blank screen too. Maybe it was removed. What definitely was is the Sales and Deals tab, it's just no longer there. So plenty of changes recently, hopefully the download issues have been fixed. Edited October 29, 2021 by tony_snake_24 Grammar 1 Link to comment Share on other sites More sharing options...
tony_snake_24 Posted October 29, 2021 Share Posted October 29, 2021 (edited) Damn, after like 17 downloads without issue I was greeted by Mr. 80710003. It's instant upon hitting download. And it signed me out after some retries wtf... The dlc that gave me that error downloaded immediatly after resetting my ps3 Edited October 29, 2021 by tony_snake_24 signed me out... Link to comment Share on other sites More sharing options...
Lance_87 Posted October 29, 2021 Share Posted October 29, 2021 Well, good news. I've managed to download a theme that i wasn't able to download due to this error for weeks. And after that, another dozen of themes, including two from PlayStation Plus. I will test Vita content tomorrow, but so far so good on PS3. Not sure if it's related (maybe not), but yesterday i removed 2FA and all my payment methods from the account. Link to comment Share on other sites More sharing options...
laes9210 Posted October 29, 2021 Share Posted October 29, 2021 It seems fixed, both PS3 and VITA can download again. Hope won't get problem again. 1 Link to comment Share on other sites More sharing options...
JorgeSleep Posted October 29, 2021 Share Posted October 29, 2021 Hell yeah! I can download my content from HK account. 1 Link to comment Share on other sites More sharing options...
SegaJAM Posted October 29, 2021 Share Posted October 29, 2021 Can confirm as well that it works! I still have an active PS+ sub on my HK account and I was able to grab a PS+ theme to test. It downloaded without issue and my purchased games also downloaded instantly. Really glad they got this sorted and hopefully it stays this way! 1 Link to comment Share on other sites More sharing options...
samishii20 Posted October 29, 2021 Share Posted October 29, 2021 yep finally ?? 1 Link to comment Share on other sites More sharing options...
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