MrBeens

PS5 Upgrade store bug?

12 posts in this topic

This game is supposed to be a free upgrade for PS4 owners, yes?  I read that a long time ago.  There's only one version in the store and it's for both PS4 and PS5.  However, it looks like since I downloaded the demo before it, I'm screwed.  

 

I bought the game after palying the demo on PS4.  Now when I look at the game on the store, it says 'Purchased' for the demo version, and '$39.99' for the PS4/PS5 version, like i never bought that version.

 

What the hell?  Anyone else have this issue?

Edited by MrBeens
0

Share this post


Link to post
Share on other sites

The publisher has posted on Twitter that they're aware of the issue. They said the NA version seems to be upgrading fine, but the EU one isn't - Sony is currently looking into it.

0

Share this post


Link to post
Share on other sites

Physical PS4 Monster Boy to digital PS5 Monster Boy is upgrading fine, but digital to digital isn't. Should be fixed today, I believe.

1

Share this post


Link to post
Share on other sites
2 hours ago, turniplord said:

The publisher has posted on Twitter that they're aware of the issue. They said the NA version seems to be upgrading fine, but the EU one isn't - Sony is currently looking into it.

Good to hear they're looking into it.  I am NA and it definitely isn't upgrading fine for me.  Digital - Digital.

0

Share this post


Link to post
Share on other sites
2 hours ago, EmperorZetta said:

Physical PS4 Monster Boy to digital PS5 Monster Boy is upgrading fine, but digital to digital isn't. Should be fixed today, I believe.

 

JP or NA? Or both?

0

Share this post


Link to post
Share on other sites

Issue is fixed! I just claimed my digital PS4 to digital PS5 upgrade a moment ago.

Edited by steeler192
3

Share this post


Link to post
Share on other sites

 

2 minutes ago, steeler192 said:

Issue is fixed! I just claimed my digital PS4 to digital PS5 upgrade a moment ago.

sweet, just got mine now too. thx

1

Share this post


Link to post
Share on other sites

Yes, I can confirm my upgrade is working now too.  Excited to play this again, it was great.

1

Share this post


Link to post
Share on other sites
On 12/2/2021 at 11:30 AM, EmperorZetta said:

Physical PS4 Monster Boy to digital PS5 Monster Boy is upgrading fine, but digital to digital isn't. Should be fixed today, I believe.

Oh really?  You mean my physical copy of the game will net me the digital PS5 version for free?  Yay!  I thought I would have to buy it again, especially considering it was released well before the PS5's launch.

1

Share this post


Link to post
Share on other sites

Does anyone know if the PS5 upgrade works with the JP physical disc?

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.