skotafactor

PS5 not deleting or hiding trophy lists?

40 posts in this topic

I have two games currently sitting at 0% on my profile, Abzu and Night in the Woods. Every time I click “delete” on their trophy lists on my PS5, it refreshes the list and they’re still there. I eventually gave up and just hid them from my profile until I’m ready to play them, but then I saw Night in the Woods is still visible on my PSNProfiles page. I’ve tried to manually sync trophies, delete the games and their save data, and restore purchases all to no avail. Has anyone else run into this? I’ve tried googling it but most of the results are just HOW to delete trophy lists or complaints about not being able to delete games with earned trophies. I know this feature has worked for me in the past because it’s not uncommon for me to jump into a game and then change my mind before I earn any trophies lol. 
 

I sold my PS4 when I got a PS5 so I am unable to try to delete the games there. They show up on my PS3, but as far as I am aware, deleting 0% lists is not something the PS3 can do. 

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Close the games, delete the trophy list, open new game, earn a trophy, sync on PS, then sync here. Works for me.

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Thanks for the reply. Already made sure everything was closed when I tried deleting, although I’m pretty sure it doesn’t give you the delete option if the game is running. I earned some trophies in Jazzpunk in between deletion attempts as well. It’s absolutely bizarre. 

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I am having this same problem on my ps5, cant delete it anyway

Edited by LilMaia
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Same here, my nephew opened up Cars 2 on my PS5 and it won't delete off my profile 😅

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All I know is that it is for sure possible on PS5. I had to check for someone else if Slay the Spire would still start under PSNow, so I started it and, closed it, deleted the trophylist and it isn't showing up anymore.

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So I have an issue, I'm trying to delete Vanguard (PS4) version from my trophy list which is at 0% percent with no trophies acquired and it even has the delete option but once it loads, the list is still there. It won't come off. Anyone know how to fix this?

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1 hour ago, LilMaia said:

I am having this same problem on my ps5, cant delete it anyway

 

Glad I'm not the only one. I know I used to be able to do it... I wonder if an update or a server quirk is preventing it from deleting at the moment.

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Having that issue with NBA 2K22, the PS4 version. Other games deleting just fine.

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18 minutes ago, ImAPirateSoSueMe said:

Having that issue with NBA 2K22, the PS4 version. Other games deleting just fine.

For me I cant delete any 0 percent game anymore…

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2 hours ago, ImAPirateSoSueMe said:

Having that issue with NBA 2K22, the PS4 version. Other games deleting just fine.

For me i can delete just ps5 games, ps4 games dont delete anyway in my ps5

 

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5 hours ago, iKingAces said:

So I have an issue, I'm trying to delete Vanguard (PS4) version from my trophy list which is at 0% percent with no trophies acquired and it even has the delete option but once it loads, the list is still there. It won't come off. Anyone know how to fix this?

Seems there is a bug or something, I been hearing about this lately, especially for those who trying to delete 0% off with a PS5.

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I'm having the same issue with Battlefield 5 on my 2nd account. Has 0% and the PS5 says it's deleted but it still appears. The earn a trophy and sync method probably works since it works with hiding trophy lists on PSNP. 

Edited by MrTacos98
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i cant do it on mine either

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Same here. In my case, I installed 3 PS3 games in my PS3, still 0%. I can't seem to delete in my PS5. 

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Can I delete a trophy list on my PS3 maybe? What can I do for now to get a 0% list deleted? I only have PS3, Vita and PS5 ;D

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Have you tried turning off the network connection and then deleting the trophy list? That will remove it off the console itself, then re-connect and delete from the PSN server in the usual way - if not, do it the other way around.

It sounds like you're removing them but the console is putting them back due to it remaining on the console itself.

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5 minutes ago, turniplord said:

Have you tried turning off the network connection and then deleting the trophy list? That will remove it off the console itself, then re-connect and delete from the PSN server in the usual way - if not, do it the other way around.

It sounds like you're removing them but the console is putting them back due to it remaining on the console itself.

no I tried. If I went offline the trophy list doesn't show up anymore.

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Update: I finally deleted the 0% list using a PS4. It appears that PS5's delete function is buggy. PS App doesn't help as well. 

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Has anyone found a fix yet that doesn't include going on your PS4?

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Hey for some reason I still can’t delete any lists at 0%….
 

can someone test with a PS4? I am trying with the PS5. This won’t work atm…

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I cant seem to remove a game with 0 trophies on my trophy list, I've done it before but now after hitting delete it just stays right there. I am on PS5

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19 hours ago, deeps_rj said:

I cant seem to remove a game with 0 trophies on my trophy list, I've done it before but now after hitting delete it just stays right there. I am on PS5

Yeah, that’s the same issue most of us are running into. It seems like the only things we can do are wait for a fix, hide the trophies, or use a PS4 to delete if you have one. 

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Just wondering if anyone else had encountered any issues delating zero trophy games from their trophy lists?

 

I have tried clearing cache and rebuilding database but no joy.

 

If I click on 'delete' in my trophy list it just reloads the list but the game is still there.

 

Any ideas???

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