BlindMango

Trophies Are Missing / Hidden or Private Trophies - How to Fix It

1,477 posts in this topic

Same here I didn’t done anything with my settings at all not here or not even in my consoles looks like this is happened to a lot of people not just me hope it gets fix soon 

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3 minutes ago, dark69knight said:

Same here I didn’t done anything with my settings at all not here or not even in my consoles looks like this is happened to a lot of people not just me hope it gets fix soon 

same

 

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I have same issue. All my trophies gone. Also I can't check my profile...

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Posted (edited)

same...

Ok I am good now. Syncing my new trophies fixed it. Trophy cabinet's gone lol

Edited by uncharted965
xD
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8 minutes ago, uncharted965 said:

same...

go in to settings ps4 and press anyone then no one save then back to anyone save should sort it 

Just now, LegolasRanger said:

go in to settings ps4 and press anyone then no one save then back to anyone save should sort it 

 

Just now, LegolasRanger said:

go in to settings ps4 and press anyone then no one save then back to anyone save should sort it 

 

Just now, LegolasRanger said:

go in to settings ps4 and press anyone then no one save then back to anyone save should sort it 

I managed to get it working by getting a trophy on private, syncing and then Open to all and resyncing all on the ps4, hope it works for you

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I had the same problem so all I did was earn a trophy and then updated my list. To be fair, I earned a few just to be safe BEFORE I updated my profile.

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Ok, got another trophy, sinced and updated my profile on PSNP and my trophies are back... But my Trophy Cabinet dissapeared! WTF!

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Posted (edited)

7 hours ago, DaivRules said:


Which steps in that link did you already try?

Quote

 

All of them. Futher funny you only comment on him, while at least 6-10 state to have same issue and several stating to have checked settings, etc.

 

Awefull comment: The problem is that you have probably accidentally hidden trophies in the privacy settings on one of your PlayStation consoles

Edited by KGI_KlikoNL
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3 hours ago, LegolasRanger said:

go in to settings ps4 and press anyone then no one save then back to anyone save should sort it 

 

 

I managed to get it working by getting a trophy on private, syncing and then Open to all and resyncing all on the ps4, hope it works for you


Thanks it’s worked you need to update your profile in here too

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34 minutes ago, dark69knight said:


Thanks it’s worked you need to update your profile in here too

 

Did you had Trophy Cabinet? Because now you doesn't... Like me.

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1 minute ago, DeepEyes7 said:

 

Did you had Trophy Cabinet? Because now you doesn't... Like me.

You may just have to redo it.

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Hi, since yesterday (after working without problems for years) updating my profile lonny2001 has suddenly stopped working "Aww, no trophies here". No privacy settings have been changed. Since psntrophyleaders is still able to read my trophies, I can only guess that there is an internal problem. Please help!

Kind regards,

Lonny

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Have you done everything here?

A lot had tried to sync probably when "PSN" is lagging like a mofo and cause the glitch/bug. Just relax, earn some trophies and sync again. if it doesn't work go to your settings and set privacy to no one then set it to everyone and see if that helps. Good luck.

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Thanks for your reply!

I didn't change my username. As a software developer, changing the trophy settings from "everyone" to "no one" and back was my first guess - on both consoles (PS4 and PS4 Pro).

Hoped the problem would just got away in the last 12 hours...

Updating a friends profile (same country) works. Also updating my profile on psntrophyleaders works.

So the source of the problems seems to be psnprofiles.

I'll hope and wait...

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The thread isn't mainly about changing username, that was just added later...its for people who have trophies missing, hidden or private. If you read the last few pages you'll see a lot has had issue similiar to you and what they did to fix it.

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4 hours ago, dark69knight said:


Thanks it’s worked you need to update your profile in here too

What site update do you need to perform specifically? My profile has vanished too. 

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12 hours ago, FridgeMouth said:

Anybody able to shed some light on this? Happened today to me, I've not changed any of my privacy settings so went and double checked, all fine. Tried syncing and updating and no luck, still holds my place in the country and world leaderboards but shows me as level 1, 0%..... 

 

Interesting. For me it's wiped my leaderboard positions too. 

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3 minutes ago, Xaedere said:

 

Interesting. For me it's wiped my leaderboard positions too. 

Yesterday evening I also faced this issue. First it was telling me that I did not obtain any trophies and I was level 1, but I remained my leaderboard positions. As of today the leaderboard position is also gone.

 

I already changed my privacy options to nobody and back to anybody, but that did not help. Let's see if my profile will restore when I'm obtaining a new trophy..

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Hiya guys, can confirm if you change your settings to Friends Only or anything other than Anyone for trophies, earn a trophy, then change back to Anyone this works! 

 

Lost my country rank this morning so was pretty concerned, this method was a lifesaver! I knew it was working when I updated my PSN on here and it took about 5 mins (presumably because it was reloading ALL my games)! 

 

Hope this helps, happy hunting ✌

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6 hours ago, DeepEyes7 said:

 

Did you had Trophy Cabinet? Because now you doesn't... Like me.

Will yes it’s happened just like you

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7 hours ago, KGI_KlikoNL said:

All of them. Futher funny you only comment on him, while at least 6-10 state to have same issue and several stating to have checked settings, etc.

 

Awefull comment: The problem is that you have probably accidentally hidden trophies in the privacy settings on one of your PlayStation consoles


What are you saying here? Are you looking for help? I’m trying to help everyone I can. I’m not tech support just because I’m a moderator. 

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Yeah, above solution helped me too.

 

I put my trophies on private, earned a trophy, synched the list on my PS4, set my privacy settings to everyone, resynched the list on my PS4 and finally update my profile on this website. It took a few minutes, but after the updateeverything was fine. My rank says soon and I did have to redo my trophy cabinet. But hey, it works again!

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For those impacted, it looks like PSN had a couple updates over the last couple days. That's generally what causes profiles to go completely hidden when you haven't made any changes. 

 

There is no way I'm aware of to determine exactly what triggers the problem and so all the steps listed in the first post are the methods we have figured out to resolve the problem.

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23 hours ago, DaivRules said:

You have 207 Hidden Trophies on your profile. If you know you haven't set any games to hidden and you've checked your PS4 as well as your PS3/Vita trophy lists as shown on the instructions in the first post,

 

Just to follow-up on this, @DaivRules was right. Uncharted 4 was missing cause it was hidden on my PS3 / Vita trophy list (despite Uncharted 4 very much not being a PS3 or Vita game). Doing the hide the game, earn a trophy, unhide the game (on the PS3 / Vita list and the PS4 list), earn a trophy dance eventually made it visible again.

 

Thanks again @DaivRules. :)

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