Griffon234 Posted July 29, 2022 Share Posted July 29, 2022 When I try to download the free DLC packs from the HK Store, I keep running into an error during the download and installation process and am unable to do so as a result. Has anyone else experienced this, and is there a workaround? 3 Link to comment Share on other sites More sharing options...
SoulWithin Posted July 31, 2022 Share Posted July 31, 2022 (edited) - Edited October 26, 2023 by SoulWithin 1 Link to comment Share on other sites More sharing options...
SlippingJimy Posted August 1, 2022 Share Posted August 1, 2022 (edited) Yeah I have just recieved same error with every bit of Free HK DLC for AC revelations. I'm using a PAL version of the game on disc. I tried to download both on the online store and then tried again through in game.. Same result.. Edited August 1, 2022 by SlipingJimmy 1 Link to comment Share on other sites More sharing options...
SlippingJimy Posted August 1, 2022 Share Posted August 1, 2022 (edited) Just read this is pretty common issue, make sure to activate your newly created HK account as the primary PS3. I'll try this later today. Edited August 1, 2022 by SlipingJimmy 1 Link to comment Share on other sites More sharing options...
baboon_overlord Posted August 1, 2022 Share Posted August 1, 2022 15 hours ago, SlipingJimmy said: Just read this is pretty common issue, make sure to activate your newly created HK account as the primary PS3. I'll try this later today. Thanks for posting this but activation didn't work. I also just tried uninstalling all the DLC and updates and trying again. My main account is UK and my disc comes in a black case and has the original AC game on it (game code BLES01466). The DLC in English on the HK store says it only works for the Heritage Collection, so I just don't see how this is going to work in my case, unfortunately. Link to comment Share on other sites More sharing options...
SlippingJimy Posted August 1, 2022 Share Posted August 1, 2022 (edited) 48 minutes ago, baboon_overlord said: Thanks for posting this but activation didn't work. I also just tried uninstalling all the DLC and updates and trying again. My main account is UK and my disc comes in a black case and has the original AC game on it (game code BLES01466). The DLC in English on the HK store says it only works for the Heritage Collection, so I just don't see how this is going to work in my case, unfortunately. Yes activation didn't work for me either, however I couldn't download any Free DLC on the PS store. From what I have read this can be a issue with newly created accounts and access setup / configuration can take time to propagate changes through to PS3..Left it for a day will I'll try again to download tomorrow. Edited August 1, 2022 by SlipingJimmy 1 Link to comment Share on other sites More sharing options...
ResiGamer_28 Posted August 1, 2022 Share Posted August 1, 2022 This is a new problem, before you just had to repeatedly download it as the first 1 didn't work. Download from psn store but make sure to activate it ON your HK account in the game. Then when you play your main UK account it will play as normal. This is concerning though, not sure if its gonna to affect already downloaded content 2 Link to comment Share on other sites More sharing options...
baboon_overlord Posted August 1, 2022 Share Posted August 1, 2022 34 minutes ago, SlipingJimmy said: Yes activation didn't work for me either, however I couldn't download any Free DLC on the PS store. From what I have read this can be a issue with newly created accounts and access setup / configuration can take time to propagate changes through to PS3..Left it for a day will I'll try again to download tomorrow. Thanks SJ for the additional information. MY HK account is several months old. I followed the guide linked from the Trophy Guide and downloaded from the Store initially, not in-game. I don't know if this was a fatal mistake or not. The downloads all activated with no problems but the maps and additional characters, plus the Lost Archive do not show in the game on any accounts. As a last resort, maybe I could try setting up another HK account and doing it from in-game?. 30 minutes ago, ResiGamer_28 said: Download from psn store but make sure to activate it ON your HK account in the game. Then when you play your main UK account it will play as normal. This is concerning though, not sure if its gonna to affect already downloaded content Thanks Resi. OK that might be the problem, after I installed and activated the DLC, I immediately went into my UK account, I didn't even load the game on the HK account until after I found it wasn't there. I'll set up a new HK account and see if that fixes it. Thank you. I'll have another go and report back. Link to comment Share on other sites More sharing options...
baboon_overlord Posted August 1, 2022 Share Posted August 1, 2022 (edited) 2 hours ago, SlipingJimmy said: Yes activation didn't work for me either, however I couldn't download any Free DLC on the PS store. From what I have read this can be a issue with newly created accounts and access setup / configuration can take time to propagate changes through to PS3..Left it for a day will I'll try again to download tomorrow. Not working so far on the new account. I will see what it does tomorrow. Tried in-game and in-store - just keeps giving the error code when it tries to activate. Interestingly I got all the emails from Sony saying I had "bought" the DLCs though. Additionally I have received eight emails from the Store - there seems to be an additional different English version of the DLCs that I didn't notice before. This is getting very confusing! 1 hour ago, ResiGamer_28 said: This is concerning though, not sure if its gonna to affect already downloaded content It certainly is for me right now, the DLC I added on my first HK account now fails to activate - it did activate and download with no problems initially, the issue was that it wasn't showing in the game. Edit and Update: OK, just checked my first HK account download list and there are eight Revelations DLC items in there - each DLC is repeated. So maybe I installed the wrong ones first time? Additionally, the Lost Archive has two different names: Looking at the emails I got for my second account, one is definitely for the Heritage Edition, the other appears to be for regular, so for example: Assassin's Creed Revelations Ancestors Character Pack DLC (English Ver.) AC Heritage - ACR - Ancestors Character Pack (English Ver.) Unfortunately in the Store and in the download list there is no way of knowing which one is which, but at least that's progress. However, I can't download or activate anything as I just get the error code. This is also happening for other games in my HK account list, so I think this must be a technical problem at the moment. Edited August 1, 2022 by baboon_overlord Link to comment Share on other sites More sharing options...
SlippingJimy Posted August 2, 2022 Share Posted August 2, 2022 Yeah I have two variations of each DLC in my download list. I did like you Baboon overload first try and purchase / download it via normal store not in game. Hopefully that's not the problem. Might be worthwhile checking with other free DLC on the store if you get the same problem. Seems more a global issue than a issue with just this DLC. 1 Link to comment Share on other sites More sharing options...
SoulWithin Posted August 6, 2022 Share Posted August 6, 2022 (edited) - Edited October 26, 2023 by SoulWithin 1 Link to comment Share on other sites More sharing options...
baboon_overlord Posted August 6, 2022 Share Posted August 6, 2022 On 02/08/2022 at 11:58 PM, SlipingJimmy said: Yeah I have two variations of each DLC in my download list. I did like you Baboon overload first try and purchase / download it via normal store not in game. Hopefully that's not the problem. Might be worthwhile checking with other free DLC on the store if you get the same problem. Seems more a global issue than a issue with just this DLC. I just tried again now. I can't download anything still, not even games I have paid for. My HK account is working fine on PS4 so it seems to be a PS3 issue. Link to comment Share on other sites More sharing options...
SoulWithin Posted August 6, 2022 Share Posted August 6, 2022 (edited) - Edited October 26, 2023 by SoulWithin 1 Link to comment Share on other sites More sharing options...
baboon_overlord Posted August 7, 2022 Share Posted August 7, 2022 21 hours ago, SoulWithin said: That's really messed up. Do you think there's a way to somehow remotely download it onto PS3 using a PS4/PC? Or copy it over somehow? No, now we don't have the old store, we can't use PSDLE. There is no way to do anything unless it gets fixed. Link to comment Share on other sites More sharing options...
joremzi Posted August 7, 2022 Share Posted August 7, 2022 Kinda funny I can still download PS3 DLCs from Russian store with no problems, I can try calling customer support soon for the Asian region 1 Link to comment Share on other sites More sharing options...
baboon_overlord Posted August 7, 2022 Share Posted August 7, 2022 3 hours ago, joremzi said: I can try calling customer support soon for the Asian region If you could that would be awesome mate. People from Asia are reporting the same problem on the PS3 reddit as well. 1 Link to comment Share on other sites More sharing options...
The-Smiths-85 Posted August 11, 2022 Share Posted August 11, 2022 Having the same issue. Is it possible that they've suspended all of the DLCs, because of the server shutdown in September? Can anyone confirm that the Ottoman version of this game works fine with all of the DLCs on the disc? Link to comment Share on other sites More sharing options...
z-TRAUMA-- Posted August 11, 2022 Share Posted August 11, 2022 1 hour ago, The-Smiths-85 said: Having the same issue. Is it possible that they've suspended all of the DLCs, because of the server shutdown in September? Can anyone confirm that the Ottoman version of this game works fine with all of the DLCs on the disc? I had it then I googled the fix and got the dlc today. In effect you have to log into your account on the sony site then deactivate all accounts then log into your ps3 and activate that and it fixes it. I activated it on my Hong Kong account Link to comment Share on other sites More sharing options...
Griffon234 Posted August 11, 2022 Author Share Posted August 11, 2022 9 hours ago, z-TRAUMA-- said: I had it then I googled the fix and got the dlc today. In effect you have to log into your account on the sony site then deactivate all accounts then log into your ps3 and activate that and it fixes it. I activated it on my Hong Kong account To everyone attempting this - YMMV, this was the first thing I did before making this thread, and had zero luck on doing so, while doing it on different accounts every day for about a week. Link to comment Share on other sites More sharing options...
The-Smiths-85 Posted August 11, 2022 Share Posted August 11, 2022 Hey guys. Just tried downloading the three DLCs an hour ago and it worked! I've done this through the PS Store. Try doing this ASAP, cause we don't know how long it will last. Haven't tried popping the trophies yet but the DLCs are installed and The Lost Archives has appeared in the main menu, so everything is fine. Spread the news! Happy trophy hunting. ? 2 Link to comment Share on other sites More sharing options...
Harlequin-Girl Posted August 11, 2022 Share Posted August 11, 2022 Yep, can confirm, downloads are suddenly, miraculously working for me too! 2 Link to comment Share on other sites More sharing options...
SlippingJimy Posted August 11, 2022 Share Posted August 11, 2022 (edited) Yes can confirm it works for me also, can download all DLC no error. Nice work whoever contacted PS and got this fixed. Edit - I also tested the free DLC on my main account I was able to pop a trophy for straw hat. Finally can join a boosting session to finish off rest. Edited August 12, 2022 by SlipingJimmy trophy popped 1 Link to comment Share on other sites More sharing options...
baboon_overlord Posted August 12, 2022 Share Posted August 12, 2022 Working here too - thanks everyone for your help. 1 Link to comment Share on other sites More sharing options...
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