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Need help with purchased DLC


AnRoDr

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My fellow PSNprofilers I need to call on your collective wisdom:

 

In the PS4 store we purchased a DLC (the ripper weapon). It downloaded and istalled normally, but ingame it is still locked and we get the message do you want to go to the store to see the weapon. When we do that it is marked as purchased, but it remains locked?

 

What can we do to fix this?

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Where do I find the data to delete? Or do I need to delete all COD data on the PS4?

 

What do you mean by unlocking through normal gameplay? Once purchased shouldn't it be unlocked?

 

EDIT:

Tried the following things

- deleted all game data except save file and profile data, then reinstall the game -> didn't help

- restored all licences -> didn't help

- activated as primaire PS4 -> didn't help

 

It got worse too:

the 2nd DLC that we purchased that did work has the same problem now. It shows as purchased and installed but remains locked in the game

 

:( Anybody with the same problem that can help?

Edited by AnRoDr
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  • 8 months later...

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