PiraMark94

BO2 platinum unobtainable soon?

109 posts in this topic

+++UPDATE+++

Quote

Opened a case on Activision Support and won't stop annoying them until the'll fix it.

First Mail

"Hello!

The "Big Leagues" Trophy is not achievable anymore. I know that it is only achievable in an active season, but there won't be an active season on league play because Black Ops II League is outdated by Black Ops III Arena.

Seems legit on one hand because you want to focus your support on more actual games, but on the other hand it is a huge let down for the Trophy-/Achievement-hunter community. Espscially the trophyhunters on the Playstation community are pretty disappointed because they can't achieve the platinum trophy on a game that is only 4 years old.

I think I can speak for the whole german trophyhunters from trophies.de and the international community from playstationtrophies.org as well as psnprofiles.com, when I beg you to fix this problem please. All we, the community, your fans, want is a small hotfix, that makes this trophy achievable again.

Don't forget that we are your fans, we are your customers and we payed for a game which we cannot experience completely.

Publishers and developers are just as good as their service and dedication to their dear customers and fans.

So, please please please fix this.

We need to get our CoD-Trophy-Collection 100% complete. Thank you!

sincerely,

Thomas ***********

and all trophyhunters worldwide"

 

First Answer

"Hello Thomas,

Thank you for contacting us. We always take all suggestions seriously. I will make sure to get yours to the appropriate department. I hope you have a nice day.

Aaron Paz

Elite Trouble Smasher | Player Support

Stick together, we'll come out on top"

Automatic Activision Support needed me to update the case, otherwise it would be deactivated within 5 days, so I answered.

Second Mail

"Hi, have you already found a solution? Pre-season league play is still available, but the trophy will only unlock in an active season. Maybe you could change the trophy unlocking parameters to pre-season games. It is just a little workaround. A few lines of code to make thousands of gamers happy.

sincerely,

Thomas ***********"

I will keep you updated on this case. Don't tell me this won't work, they must give in if we stick hard enough to this.

Feel free to open up your own case about the same topic on support.activision.com (you can log in with your PSN). The more pressure we make, the better. But don't copy my text 1:1, that would be too suspicous. If a whole bunch of customers ask for the same thing, they have to give in.

Hope my english articulation is not too bad

Second Answer

"Hello Thomas,

Thank you for reaching us once again. We appreciate all of your suggestions I will also make sure to get this to the proper department. I hope you have a nice day.

Aaron Paz

Elite Trouble Smasher | Player Support

Stick together, we'll come out on top."

Third Mail

Hey,
have you found a solution now? The community still wants to get this fixed.
Feels a bit like you give a shit about your most dedicated fans and coregamers. Do you even have a clue how much effort and work it costs to collect every single trophy/archievement of a game? This means a lot to some of your customers.
Some people are even willing to buy all DLC content if they had a chance to get 100% of this game, so you will indirectly earn money by fixing this trophy. If somebody says that it is not worth the time to fix it because of the costs, I can assure you that this argument is invalid. Go for it. Do your job.
sincerely,
Thomas ***********

Third Answer

Hello Thomas,

Thanks for getting back to us. We appreciate you taking the time to bring this up to us. Your ideas and suggestions are always welcomed. I recommend you to create posts on forums such as Reddit. This way you can get public support for your idea.

Thank you for contacting us. Please feel free to contact us again in case you have further questions or concerns. I hope you have a nice day.

Aaron Paz
Elite Trouble Smasher | Player Support
Stick together, we'll come out on top.

 

Should we give it a try on reddit then? I don't have a reddit account, but I would create one and do that post if I could get enough support from here. Maybe I should not do that only in a Playstation-Trophyhunter exclusive subreddit, because it would also be nice to get support from the Xbox-Archievementhunters.

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This is a platinum i really wanna get considering it is one of the games I’ve put the most time into. Overall a great game. I hope they fix this.

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They clearly don't give a shit as they've basically said complain to someone else instead 😐

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