MiamiNights89 Posted February 18, 2017 Share Posted February 18, 2017 I have sent a ticket (a long one of that, i might add) to the arc games website telling them about the issue with this "Shadows of the Solanae" trophy. It appears that it may not even be on their radar yet, so i have added a full description of the problem and attached an image showing exactly what i mean. I suggest others out there seeking the same fix as me and many others go and do the same thing. The more people who bring it up with them, the bigger the impact it'll have and the more likely they'll get a fix! Visit support.arcgames.com Their support has personally fixed a lot of in game problems for me in the past after using their ticket system (and if that failed, their live chat) so i have a fair bit of faith in them these days, despite their constant bugs in this game, haha! 2 Link to comment Share on other sites More sharing options...
Dr_Mayus Posted February 18, 2017 Share Posted February 18, 2017 Did you at least say either "I hope you make it so" or "This glitch is most illogical" because I will be saddened if you didn't 3 Link to comment Share on other sites More sharing options...
MiamiNights89 Posted February 18, 2017 Author Share Posted February 18, 2017 22 minutes ago, Dr_Mayus said: Did you at least say either "I hope you make it so" or "This glitch is most illogical" because I will be saddened if you didn't the temptation to do it all in star trek references was huge. but i decided to take the most logical route instead. 3 Link to comment Share on other sites More sharing options...
Dr_Mayus Posted February 18, 2017 Share Posted February 18, 2017 11 minutes ago, MiamiNights89 said: the temptation to do it all in star trek references was huge. but i decided to take the most logical route instead. There is always next time 2 Link to comment Share on other sites More sharing options...
MiamiNights89 Posted February 20, 2017 Author Share Posted February 20, 2017 Received a reply today about the enquiry regarding the bugged trophy. Hopefully this should clear things up a little bit. At least we know that they are fully aware of this problem. The reply is as follows: Hello, Thank you for contacting us! We understand that the "Shadows of the Solanae" have issues in completing it. We have notified our developers about this problem and are currently investigating it. We appreciate the time you took to notify us and we would like to ask you, along with the other players who were affected by this, to please be patient as we have no information when would this be fixed. We encourage you to visit our website and our forums for any updates once we receive any word from them. Let us know if you have other questions. Regards, Skylocke Game Master Perfect World Entertainment http://support.arcgames.com/ 1 Link to comment Share on other sites More sharing options...
MMDE Posted February 20, 2017 Share Posted February 20, 2017 good luck bro Link to comment Share on other sites More sharing options...
Akumatron Posted February 21, 2017 Share Posted February 21, 2017 In other words.....they haven't got a clue! Link to comment Share on other sites More sharing options...
Cappy4000 Posted February 21, 2017 Share Posted February 21, 2017 Yep, i put in a ticket for it ages ago and got the same answer...pretty poor to be honest Link to comment Share on other sites More sharing options...
RavenclawHobbit Posted February 21, 2017 Share Posted February 21, 2017 So then I will not be starting this game, bummer I was looking forward to it. Link to comment Share on other sites More sharing options...
Akumatron Posted February 21, 2017 Share Posted February 21, 2017 You might as well start it because I am sure it will be fixed eventually. *fingers crossed* Link to comment Share on other sites More sharing options...
MiamiNights89 Posted February 21, 2017 Author Share Posted February 21, 2017 Just gotta keep hitting them with tickets from different players/accounts. eventually they'll get the idea! Link to comment Share on other sites More sharing options...
Milktastrophe Posted February 22, 2017 Share Posted February 22, 2017 14 hours ago, serialkilla1987 said: So then I will not be starting this game, bummer I was looking forward to it. Same here. This trophy being broken is the only reason I haven't started playing this. Link to comment Share on other sites More sharing options...
Mr-Of-TacTicZz Posted February 22, 2017 Share Posted February 22, 2017 Still wish they fix it because im planning to play this but only when there is no broken trophies. Link to comment Share on other sites More sharing options...
Akumatron Posted February 22, 2017 Share Posted February 22, 2017 Unrelated question.....do the weekly rewards automatically change for the Featured Episode....or do we need to wait until they announce it? Link to comment Share on other sites More sharing options...
Lightsp33d1987 Posted February 28, 2017 Share Posted February 28, 2017 Guys post on here http://www.arcgames.com/en/forums/startrekonline/#/discussion/1228872/ps4-shadows-of-the-solanae-trophy-glitch-bug/p1?new=1 1 Link to comment Share on other sites More sharing options...
Akumatron Posted March 14, 2017 Share Posted March 14, 2017 New patch incoming.....and yet still no fix! 1 Link to comment Share on other sites More sharing options...
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