KamakuraHero

Error code NP-32091-5

63 posts in this topic

I can’t sync my trophies now.  Getting Error Code NP-32098-2 when I try to Sync and then when I try to start a game it gives me Error Code NP-32091-5. What a terrible time for this to happen. 

0

Share this post


Link to post
Share on other sites

Does uploading all the saves to the online cloud before deleting your profile work? Or do I have to upload it to a USB? 

0

Share this post


Link to post
Share on other sites
On 28/05/2020 at 1:05 PM, Sombroff said:

Delete your ps4 profile doesn’t means you will have to download again all your games. I believe you will just lost your saves and pictures. You may also lost all your custom directories (if you had), which could be a little messy afterward if you have a lot of games, but nothing should needs to be downloaded again.

 

You can copy on usb stick (or external usb hard disk) all your save datas at once, no need to copy them 1 by 1. If your device is usb3 it’s very fast. Same for saving all your games pictures. Then, if you need, you just have to copy all those data’s back to your ps4 after create again your main profile on the ps4.

 

 

Do all the saved data’s need to be copied to a USB or can it be sent to the online storage? 

0

Share this post


Link to post
Share on other sites
On 28/05/2020 at 1:46 PM, Evers_cl said:

If you dont Fix that error, you cant sinc your trophies. Backup your safe files photos etc and then delete your profile from the console.

Do I need to do anything with the “primary console” option thing? 

0

Share this post


Link to post
Share on other sites
On 15/4/2021 at 11:32 PM, thommy said:

Do I need to do anything with the “primary console” option thing? 

I dont think so, Its just the the profile, just Google a bit just in case

0

Share this post


Link to post
Share on other sites

Posted (edited)

I have the same problem since I own a Playstation 5. Most of the time, it first logs me out of my account when I start a game on my Playstation 4. Then sometimes I can't play online and I have to log out and in again first before I can play online.

 

The worst part is that I have problems with my trophies on the PS 4. The last Ratalaika game was platinumed but it didn't show the trophies in my list. Then I deleted the game save and played the game again and I received the trophies a second time!!!!!! With a few exceptions. So I played the PS 4 version on my PS 5 and the trophies for the same game popped up a third time!!!! I had the same problem in Grass Cutter. I think I will platinum my Playstation 4 games on my ps 5 in the future, because these problems do not exist there. I didn't have these problems until I got my PS5.

 

 

On 16.4.2021 at 5:32 AM, thommy said:

Do I need to do anything with the “primary console” option thing? 

 

I tested it, it didn't help.

Edited by Sikutai
0

Share this post


Link to post
Share on other sites

Posted (edited)

On 30.4.2018 at 10:19 PM, angelgrievous said:

Here, give this a read.  It might help:  HELP!!!!

 

Thank you for the Link.

 

Rebuilding database didn't work for me but after I initialised my Console (The short Initialising, not the many hours long one) it seems normal, now I can sync my Trophies manually. That didn't worked before. I lost all my Trophy photos, because it is not possible to reinstall it on your PS 4, and I have to download my games again, but that's okay for me (I hope it's okay for my Internet Service provider too). The Save Games from the Cloud are safe.

 

I hope I'll never experience this Error-Code again.

 

Not initializing the console but only the main account would probably have been enough. Well, afterwards you are always smarter.

Edited by Sikutai
0

Share this post


Link to post
Share on other sites

Posted (edited)

Had this bug for the first time. Could not earn trophies last night.

 

\Deleted Profile, and recreated and can now add back 0% trophy lists.

Edited by Kishnabe
0

Share this post


Link to post
Share on other sites

just a little update on this thread: be careful with this error code, maybe you will still earn trophies, but will corrupt some timestamps, not sure it's flaggable or not though

 

anyway me from now on each time i will have this error code i will directly backup my saves&pictures and delete/recreate my profile without hesitation

0

Share this post


Link to post
Share on other sites

Posted (edited)

Hi all, I encountered this problem yesterday and thought it was the game I was playing at the time as I wasn't aware of this error. I basically downloaded and installed a couple of games, My name is Mayo 2 and Candy Break Halloween head to head, and had Killing Floor 2 downloading in the background. I got the plat on My name is mayo 2 no problems, sync'd trophies, backed up my save and deleted the game. I then played Candy Break and when I launched the game it came up with a blue screen and something about a problem and being signed out with error code np-32091-5. I logged back in and launched the game again and it was fine, although I noticed some trophies didn't pop when I met the requirements. I closed the game and re-launched it and had the error and repeated the above. Now some trophies popped when I met the requirements again, but not all. So I quit the game and deleted my save and repeated the above. I had to delete my save file twice in order to get the game to pop the remaining trophies. Annoying as a 30min Plat game took about 2 or so hours, and the trophies didn't pop in the correct order. e.g. not getting the trophy for beating the cpu once but getting ones that required a few games played. I sync'd the trophies and deleted Candy Break. I launched Killing Floor 2 and again I got np-32091-5 error code. Now I started getting concerned, as I already had Plat and 98% completion on Killing Floor 2, so I knew the game hadn't caused any issues in the past. I continued to play KF2 and got the latest collectibles trophy bringing me back to 100% on the game, sync'd and deleted. I then spoke to my friend and read up about this error code. As suggested, I launched a few new games to create a 0% trophy list but the problem was they didn't create a new list and only 1 showed up when looking at trophies via the shortcut menu. I then rebuilt the database by choosing option 5 in safe mode and afterwards renewed my licenses from the account management menu. So far I've had no game launch issues and a 0% trophy list was created, it did however throw up a different error code when I tried to delete the trophy list. If the problem persists I will just have to delete my profile, thankfully all saves are in the cloud so shouldn't be a issue. Hope this is of help to anyone.

Edit - Still had the problem so made sure all save files were uploaded to ps cloud and then created new profile and deleted the corrupt one. Signed in on new one. Some games showed a padlock so renewed licenses to fix. Deleting the 0% trophy list now works. So far so good.

Edited by sithknight666
Update
0

Share this post


Link to post
Share on other sites

Hello, I have same problem. Now days i'm not so eager to get all trophies, more like play for fun. So couple trophies that's not popping isn't worlds end for me.  Thing is I finally bought ps 5, that should arrive next week. So the question is, should I make new account or continue with this one? So is this error on my account or on my ps4 only? 

0

Share this post


Link to post
Share on other sites
21 minutes ago, kontommi said:

Hello, I have same problem. Now days i'm not so eager to get all trophies, more like play for fun. So couple trophies that's not popping isn't worlds end for me.  Thing is I finally bought ps 5, that should arrive next week. So the question is, should I make new account or continue with this one? So is this error on my account or on my ps4 only? 

It's usually related to corrupted user profile on console. This article might help. :)

0

Share this post


Link to post
Share on other sites

I keep getting this error screen before I start up a game. I read to soft boot your hard drive I did this and nothing! 
 

 I also heard to delete user save files then delete the user should work… but I don’t want to delete my profile are then any work around s to this annoying problem!?

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.