CousoSixFour

PS4 Profile Games Played List not updating!

129 posts in this topic

Just now, VoidVictorious said:

Thanks for posting that link. I would encourage you to pester them. That’s what I am doing! lol

Yeah i've been doing so since December 6th

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3 minutes ago, DestroyYourLife said:

Yeah i've been doing so since December 6th

It will work eventually. I know it’s tough but the calls and messages do really help.

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What exactly is a games played list on the PS4? Had a PS4 since 2014 and never heard of it.

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Just now, Quink666 said:

What exactly is a games played list on the PS4? Had a PS4 since 2014 and never heard of it.

If you look under your profile and select games you will see the list of games you have played in order of most recent to last. While this bug is affecting you no new games appear on it and the order doesn’t change.

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Just now, VoidVictorious said:

If you look under your profile and select games you will see the list of games you have played in order of most recent to last. While this bug is affecting you no new games appear on it and the order doesn’t change.

 

I'll be damned. Never knew about that. Mine seems to be working though.

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So on the PS4 the games list on my profile does not show me having played Yooka-Laylee at all even though I even got the platinum on it. However the games list has updated and thinks I have recently played Crash Team Racing instead which I haven't played in months.It's not a big issue as the trophy list itself still displays correctly, it is just the games list that is behaving oddly.

Is this a common problem?

Edited by KnightAtomic
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13 minutes ago, KnightAtomic said:

So on the PS4 the games list on my profile does not show me having played Yooka-Laylee at all even though I even got the platinum on it. However the games list has updated and things I have recently played Crash Team Racing instead which I haven't played in months.I'ts not a big issue as the trophy list itself still displays correctly, it is just the games list that is behaving oddly.

Is this a common problem?

 

I am having this exact issue with the PS App on my iPhone.  I recently got the platinum for The Outer Worlds and the Games tab doesn't even show that I've played it.  The game will show in my Overview and on my PS4 but not on that list.  It's really strange.

 

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1 hour ago, SirShavesALot said:

 

I am having this exact issue with the PS App on my iPhone.  I recently got the platinum for The Outer Worlds and the Games tab doesn't even show that I've played it.  The game will show in my Overview and on my PS4 but not on that list.  It's really strange.

 

So to answer both questions yes this is what happens when this issue occurs. If you marathon through a game when it is glitched and still not fixed it will not show that you have the platinum in that game in your games list or that you even played it. The biggest issue with this list is that it even keeps track of games you start but then delete at 0% (Those still appear in that list). This means that it breaks the app and also makes things on your profile look a bit shifty.

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44 minutes ago, VoidVictorious said:

So to answer both questions yes this is what happens when this issue occurs. If you marathon through a game when it is glitched and still not fixed it will not show that you have the platinum in that game in your games list or that you even played it. The biggest issue with this list is that it even keeps track of games you start but then delete at 0% (Those still appear in that list). This means that it breaks the app and also makes things on your profile look a bit shifty.

 

So the game is never going to show up in that list?  😢

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1 hour ago, VoidVictorious said:

So to answer both questions yes this is what happens when this issue occurs. If you marathon through a game when it is glitched and still not fixed it will not show that you have the platinum in that game in your games list or that you even played it. The biggest issue with this list is that it even keeps track of games you start but then delete at 0% (Those still appear in that list). This means that it breaks the app and also makes things on your profile look a bit shifty.

So basically don't play games until this is fixed or just play'em on a different account you don't care about?

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1 hour ago, DestroyYourLife said:

So basically don't play games until this is fixed or just play'em on a different account you don't care about?

I would call or message Sony as we all have. You should be fine playing what is already on the list but as others have said new stuff won’t match your trophy list so by its nature it looks a bit fishy.

2 hours ago, SirShavesALot said:

 

So the game is never going to show up in that list?  1f622.png

When it has resolved the game will need to be launched for it to be displayed, but I have seen some weird stuff happen when this glitch is in effect. I would call and message as much as possible.

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3 minutes ago, VoidVictorious said:

I would call or message Sony as we all have. You should be fine playing what is already on the list but as others have said new stuff won’t match your trophy list so by its nature it looks a bit fishy.

When it has resolved the game will need to be launched for it to be displayed, but I have seen some weird stuff happen when this glitch is in effect. I would call and message as much as possible.


Ok.  That’s fine with me.  Thanks for the quick replies.  I did get in touch with Sony, so hopefully each report helps. :)

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11 minutes ago, SirShavesALot said:


Ok.  That’s fine with me.  Thanks for the quick replies.  I did get in touch with Sony, so hopefully each report helps. :)

Yes, every one counts!

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1 hour ago, VoidVictorious said:

Yes, every one counts!

These support people hate me by now, i've been hounding them in text&phone support over this issue everyday since December 6th but i see it as, hey i spend hard earned money on ps+/games that goes to stuffing their wallets whether we complain or not why not be annoying for a change

Edited by DestroyYourLife
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1 hour ago, VoidVictorious said:

I would call or message Sony as we all have. You should be fine playing what is already on the list but as others have said new stuff won’t match your trophy list so by its nature it looks a bit fishy.

When it has resolved the game will need to be launched for it to be displayed, but I have seen some weird stuff happen when this glitch is in effect. I would call and message as much as possible.

I only have 1 game not showing up right which is COD MW Remastered cause as soon as I noticed it not on the game list i was a little mind boggled, searched for a fix to the problem found this forum/thred read through each post and decided if its not gunna work right im not going to continue on my main account till its fixed, so i've been getting titanfall 2 gauntlet runs in and now its just easy to get top 3 everytime so once its fixed that'll be my next platinum

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6 hours ago, DestroyYourLife said:

These support people hate me by now, i've been hounding them in text&phone support over this issue everyday since December 6th but i see it as, hey i spend hard earned money on ps+/games that goes to stuffing their wallets whether we complain or not why not be annoying for a change

That’s good! Keep up the good work!

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5 hours ago, XXIIlII said:

Same here. I'll try contacting them on twitter.

Would appreciate it considering i dont have a twitter, FB is more then enough social media for me lol

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On ‎5‎/‎17‎/‎2018 at 11:48 AM, CousoSixFour said:

As the title states my games played list on my profile on my PS4 is frozen as of 24 hours ago, is this just me or is this happening to you as well??? Also is there any way to fix this???

 

cheers in advance!

 

WOW! I'm glad someone created this topic! I just noticed this issue last week! Any ideas as to what is causing it? 

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34 minutes ago, merciful84 said:

 

WOW! I'm glad someone created this topic! I just noticed this issue last week! Any ideas as to what is causing it? 

I have no idea what causes it but it is broken for everyone currently. That is why it is so important to bring it to Sony’s attention. Be patient with them because most associates don’t even know what the feature is.

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On 12/12/2019 at 1:47 PM, SuperSmexy500 said:

Honestly really surprised this isn't solved by now. I'm just glad it isn't anything more major, though that being said, it likely would have been resolved by now if it was. Sony likely don't really see this as a priority since it doesn't really affect anything other than what games appear on your and other people's profiles. And as others have said, it's not like it's accurate anyway, I've seen soundtracks in people's "games" on their profiles before. Though it's still annoying nonetheless.

 

Can also confirm that update 7.01 didn't do anything for it.

 

Yeah and the problem still persist.

On 12/14/2019 at 7:59 PM, DestroyYourLife said:

Tell Sony here

 

Thanks will check it out!

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Hello

 

The same here.  Have been a PS4 Pro owner since December 5th.  Only games and apps as downloads are shown in the profile.  Games from CD are not displayed and do not appear in the list under "Secret Games".

 

I contact support and received the following instructions:

 

Safe Mode option 4,5 and 7.

Tried everything and nothing helps.

 

Contacted the support again and I had to take screenshots and details.  Now it has been passed on to a team of specialists.

 

Greetings from switzerland

I wish you a lot of patience and hope there will be a solution soon.

 

Christoph

Edited by Noctua1980
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4 hours ago, Noctua1980 said:

Hello

 

The same here.  Have been a PS4 Pro owner since December 5th.  Only games and apps as downloads are shown in the profile.  Games from CD are not displayed and do not appear in the list under "Secret Games".

 

I contact support and received the following instructions:

 

Safe Mode option 4,5 and 7.

Tried everything and nothing helps.

 

Contacted the support again and I had to take screenshots and details.  Now it has been passed on to a team of specialists.

 

Greetings from switzerland

I wish you a lot of patience and hope there will be a solution soon.

 

Christoph

Thanks for the update and hard work!

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