Can't download the game

[Baka_Marimo]

I just bought this game's season pass via the EU-Store and then tried to download it. On my first attempt the PS3 froze as I hit the download button. I had to turn it off and upon rebooting it it said that it wasn't turned off properly and the system storage might be corrupted. After a quick system restore I tried downloading a second time, but only to repeat what just happened. Before my third attempt I waited and scrolled around a bit before hitting the download button so the system could fully load everything that had to be on screen. The result was that the screen went black for a bit and then returned me to the XMB without any download taking place.

 

When I go to the game site in the store (whether on PC or on PS3) it says that the game is purchased but it doesn't appear in my download list. So I can't select it for download via my PC either. What can I do to solve this?

Edited October 21, 2018 by GTRP_Lancerlover

[HuntingFever]

All you can do is ring up Sony and get them to delete it from your Purchase history and give you a refund, because you have bought a faulty product that doesn't work.

Edited October 22, 2018 by HuntingFever
Fixed typo.

[TheYuriG]

If you bought the season pass, the episodes themselves should all be free. add them and buy them for free manually then use system management > downloads to download the items. PS Store sucks on PS3.

[Baka_Marimo]

12 hours ago, TheYuriG said:

PS Store sucks on PS3.

 

Yeah it truly does. Thanks.