Johnytomm

Trophies are not updating

29 posts in this topic

I have added 2 games to my trophy list and got a plat in one of them but they're not showing up on my profile even though they're not private. I wanna set up a boosting session in Battlefield BC2 but something is not working

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Your profile on this website had not been updated for over a week. I just triggered it manually for you and the games are visible on your trophy card now.

 

When you look on the right bottom of your trophy card (below your milestones) you will see when it was last updated and when the next automatic update will be.

Edited by pinkrobot_pb
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In my Profile there is

Quote

Updated 1 day, 3 hours ago • Updating soon

But the soon never really changes because I have the Same problem.

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I started a manual update for you as well and now it says that it will update you again in 1 day.

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29 minutes ago, pinkrobot_pb said:

I started a manual update for you as well and now it says that it will update you again in 1 day.

Yeah I can see it now. Hope that this fixed the problem. Thanks anyway.

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I also have problem I have to refresh my profile every day to see the trophies I unlocked
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Same problem here. Logged out yesterday and logged in, did the update, but automatic update doesn't work either here

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On 18-1-2019 at 10:23 PM, filaboy said:

Same problem here. Logged out yesterday and logged in, did the update, but automatic update doesn't work either here

I know that automatic updates were shut down for a while. They have been turned on for premium members at some point, but it seems that when I trigger an update myself then any profile I do that for gets put on the queue again automatically. I just did that for you and now the next update will be in 24 hours from now it tells me.

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@filaboy @AnarchieFoxy @t-rex91 @Johnytomm

 

Automatic updates are currently off for non-premium users such as you ever since the beta PSN name-change program, to avoid some problems while this transition occurs. For the time being you need to hit update profile under your profile drop-down menu in your upper right corner of the main page or you can become a premium member and get auto-updates every 6 hours.

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Sly told me he's trying to correct issues with the profiles blanking out to all hidden trophies before he cuts back on updating for everyone to avoid a larger number of hiccups with that issue.

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21 minutes ago, BlindMango said:

Sly told me he's trying to correct issues with the profiles blanking out to all hidden trophies before he cuts back on updating for everyone to avoid a larger number of hiccups with that issue.

 

That's good to hear. Happened to me once and wouldn't pop back until I got another trophy. Also cabinet gets wiped out which can be annoying for some people.

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I wondered why my profile stopped updating daily for the last month or so. Thanks for the info all. Looking forward to it getting implemented again eventually.

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Sly had to do site maintenance yesterday. Looks like the auto updates for premium members were turned off again. But I’m sure it’ll be back soon

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Any idea when auto updates will be back up and running? Just manually updated after not having one for 3 days. 😔

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On 1/20/2019 at 3:09 PM, BlindMango said:

Sly told me he's trying to correct issues with the profiles blanking out to all hidden trophies before he cuts back on updating for everyone to avoid a larger number of hiccups with that issue.

do you know if hes working on the temporary IP ban from too much updating problem? a good number of people have been dealing with this from a recent topic of mine and another persons topic. some people say they've had the problem for months so it makes me nervous. 

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40 minutes ago, AssassinessJ said:

Any idea when auto updates will be back up and running? Just manually updated after not having one for 3 days. 1f614.png

There was maintenance a few days ago, so my guess is Sly wants to make sure everything's smooth before switching it back on.

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40 minutes ago, MidnightDragon said:

There was maintenance a few days ago, so my guess is Sly wants to make sure everything's smooth before switching it back on.

 

Yeah this is why, Sony made a little change.

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4 minutes ago, Sly Ripper said:

 

Yeah this is why, Sony made a little change.

Had a feeling this was the case. Thanks for the update. :) 

Edited by MidnightDragon
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My profile hasn’t updated in 3 days. What is going on?

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Just now, KelvinBriley71 said:

My profile hasn’t updated in 3 days. What is going on?

Read the last three posts. For now, you can manually.

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13 hours ago, MidnightDragon said:

There was maintenance a few days ago, so my guess is Sly wants to make sure everything's smooth before switching it back on.

Thank you!! 😊

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