dawnofthedead34 Posted February 12, 2019 Share Posted February 12, 2019 Is anybody else getting an error code when trying to download the game? My internet isn’t the problem as I’ve tried other vita games and they all download just not mixups. 2 Link to comment Share on other sites More sharing options...
Property_Damage Posted February 12, 2019 Share Posted February 12, 2019 Do you have enough free storage? Link to comment Share on other sites More sharing options...
dawnofthedead34 Posted February 12, 2019 Author Share Posted February 12, 2019 24 minutes ago, Property_Damage said: Do you have enough free storage? Yes I do. I tried redownloading other games and those download fine. Link to comment Share on other sites More sharing options...
luckydonut Posted February 12, 2019 Share Posted February 12, 2019 What is the error code please? I will investigate. Link to comment Share on other sites More sharing options...
dawnofthedead34 Posted February 12, 2019 Author Share Posted February 12, 2019 8 minutes ago, luckydonut said: What is the error code please? I will investigate. The error code is (C2-13242-2) Link to comment Share on other sites More sharing options...
luckydonut Posted February 12, 2019 Share Posted February 12, 2019 10 minutes ago, dawnofthedead34 said: The error code is (C2-13242-2) Thanks, are you running the latest firmware 3.70? Link to comment Share on other sites More sharing options...
dawnofthedead34 Posted February 12, 2019 Author Share Posted February 12, 2019 4 minutes ago, luckydonut said: Thanks, are you running the latest firmware 3.70? Yes I am Link to comment Share on other sites More sharing options...
Kishnabe Posted February 12, 2019 Share Posted February 12, 2019 (edited) Assuming it shows Download Now on yout Vita, but when you click it an error message shows. Dev may or may not need to contact Sony, would take a few hours to a day to fix. Last time it happened, worked the next day. You would not be the only one this would happen to. (If sony error). Had happen to everyone on the NA store when it came to Dragonfly Chronicles. Resolved in a day. Assume the game show up in your dowload list? acess psn store from pc, try adding to Vita download que? Edited February 12, 2019 by Kishnabe Link to comment Share on other sites More sharing options...
dawnofthedead34 Posted February 12, 2019 Author Share Posted February 12, 2019 (edited) 3 minutes ago, Kishnabe said: Assuming it shows Download Now on yout Vita, but when you click it an error message shows. Dev would have to contact Sony, would take a few hours to a day to fix. You would not be the only one this would happen to. Had happen to everyone on the NA store when it came to Dragonfly Chronicles. Resolved in a day. Assume the game show up in your dowload list? acess psn store from pc, try adding to Vita download que? Damn ): this is my first vita game where this has happened on launch, yea I tried downloading it from both my phone and computer and it would say could not download on my vita. Edited February 12, 2019 by dawnofthedead34 Link to comment Share on other sites More sharing options...
DrakeHellsing Posted February 12, 2019 Share Posted February 12, 2019 Well, I have the European version myself and I had no issues downloading the game myself. So perhaps it is something to do with the North American store acting up? Though to be fair, ages, ages, ages ago (I don't recall when), I had trouble getting a game to download myself... so maybe it's just the odd problem that decides to show its face? Link to comment Share on other sites More sharing options...
Kishnabe Posted February 12, 2019 Share Posted February 12, 2019 10 minutes ago, dawnofthedead34 said: Damn ): this is my first vita game where this has happened on launch, yea I tried downloading it from both my phone and computer and it would say could not download on my vita. 3rd time a Vita Launch week game had this issue. It always the NA region. Hopefully, check back in few hours or tmrw. It should work. You have the license and can download to PS4. Just have to wait. Link to comment Share on other sites More sharing options...
luckydonut Posted February 12, 2019 Share Posted February 12, 2019 I'm afraid I don't have an answer yet. Our publishing manager checked all is correct at their end and said you should call Consumer Support: https://www.playstation.com/en-us/corporate/contactus/ I don't know whether that will be helpful, as it sounds to me like it's just things not quite syncing up in "the cloud" yet. We usually get some kind of launch issue, but it's usually with Europe region cross-buy, so this is new. I'll try myself later (just need to set up a US region Vita). 2 Link to comment Share on other sites More sharing options...
dawnofthedead34 Posted February 12, 2019 Author Share Posted February 12, 2019 9 minutes ago, luckydonut said: I'm afraid I don't have an answer yet. Our publishing manager checked all is correct at their end and said you should call Consumer Support: https://www.playstation.com/en-us/corporate/contactus/ I don't know whether that will be helpful, as it sounds to me like it's just things not quite syncing up in "the cloud" yet. We usually get some kind of launch issue, but it's usually with Europe region cross-buy, so this is new. I'll try myself later (just need to set up a US region Vita). Alright thank you I will try costumer support and see what they say. Hopefully gets fixed was looking forward to getting the plat ): 15 minutes ago, Kishnabe said: 3rd time a Vita Launch week game had this issue. It always the NA region. Hopefully, check back in few hours or tmrw. It should work. You have the license and can download to PS4. Just have to wait. Yea I’ll just play the PS4 version for now 18 minutes ago, DrakeHellsing said: Well, I have the European version myself and I had no issues downloading the game myself. So perhaps it is something to do with the North American store acting up? Though to be fair, ages, ages, ages ago (I don't recall when), I had trouble getting a game to download myself... so maybe it's just the odd problem that decides to show its face? Yea I checked the vita trophy set and saw a lot of people with the platinum but in the Na version no one has even synched their trophy set from the looks of it Link to comment Share on other sites More sharing options...
DarkHpokinsn Posted February 12, 2019 Share Posted February 12, 2019 I’m having the same issue with the Vita version as well. 1 hour ago, dawnofthedead34 said: The error code is (C2-13242-2) Getting the same one myself. Link to comment Share on other sites More sharing options...
dawnofthedead34 Posted February 12, 2019 Author Share Posted February 12, 2019 14 minutes ago, DarkHpokinsn said: I’m having the same issue with the Vita version as well. Getting the same one myself. Damn my guess is that this might be a problem for everyone trying to download the Na vita version since no one has earned trophies for it 1 Link to comment Share on other sites More sharing options...
syn1905 Posted February 12, 2019 Share Posted February 12, 2019 Same error code for me hope its resolved soon. 2 Link to comment Share on other sites More sharing options...
crazycarnz Posted February 12, 2019 Share Posted February 12, 2019 I guess I will wait until this is resolved before buying the US version. Link to comment Share on other sites More sharing options...
ferryjan Posted February 12, 2019 Share Posted February 12, 2019 Same error code 1 Link to comment Share on other sites More sharing options...
PFinchen Posted February 12, 2019 Share Posted February 12, 2019 I’m also getting the same error code. I called network support and reported the issue, the CSR said that nobody else had yet reported an issue, but that he was forwarding it to the right team to take care of it. It’s too bad that this problem is affecting everybody, but I admit I was relieved to see this wasn’t a problem with my own vita. 3 Link to comment Share on other sites More sharing options...
luckydonut Posted February 13, 2019 Share Posted February 13, 2019 31 minutes ago, PFinchen said: I’m also getting the same error code. I called network support and reported the issue, the CSR said that nobody else had yet reported an issue, but that he was forwarding it to the right team to take care of it. It’s too bad that this problem is affecting everybody, but I admit I was relieved to see this wasn’t a problem with my own vita. Thank you for reporting it. We are still chasing it from this side too. I’m not sure what needs to be done. For sure, the game will become available to you eventually if you purchased it. I’m sorry this is happening. 3 Link to comment Share on other sites More sharing options...
fuzzyonlineus Posted February 13, 2019 Share Posted February 13, 2019 same error code for vita but my ps4 version download just fine Link to comment Share on other sites More sharing options...
lunateena Posted February 13, 2019 Share Posted February 13, 2019 I too am getting this error and was just coming here to make a post and ask if anyone else was too. Glad I now know the error is not my Vita. Hopefully it all gets sorted out soon as I’m eager to try this game out. 2 Link to comment Share on other sites More sharing options...
fuzzyonlineus Posted February 13, 2019 Share Posted February 13, 2019 still can't download .... Link to comment Share on other sites More sharing options...
MatrikPS Posted February 13, 2019 Share Posted February 13, 2019 Still same error. Please let us know when it starts working. 1 Link to comment Share on other sites More sharing options...
luckydonut Posted February 13, 2019 Share Posted February 13, 2019 I've just raised this with a different department at Sony, in case that hurries things along. Please keep reporting it to consumer services 4 Link to comment Share on other sites More sharing options...
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