AskeCZ

Trophies is not in sony servers.

18 posts in this topic

Hello, I have a problem, I bought this game and do not want to show me trophies. I see them only in offline mode through notifications. any help? When I open the trophy in the notifications it will write WS-37073-0, this game must be terribly broken.

 

No trophies

1.png

 

Infinite sync. with server
2.png

 

Notification
3.png

 

Error
4.png

 

Offline mode
5.png

 

Edited by AskeCZ
0

Share this post


Link to post
Share on other sites

It looks like the trophy list for this game isn't on Sony's servers yet. Thus, you aren't able to sync those trophies.

1

Share this post


Link to post
Share on other sites

That looks like a server issue, I get it sometimes when I've received a game early or some times there's a delay.

 

I remember warriors Orochi 3 and Valkyrie Drive

 

though looking at this it looks like its been out a while.

 

Maybe try open a ticket with Sony

0

Share this post


Link to post
Share on other sites
42 minutes ago, AvengedEvil said:

It looks like the trophy list for this game isn't on Sony's servers yet. Thus, you aren't able to sync those trophies.

 

That is rather not right, unless there is a second stack of it, since, as you can see, others were able to sync the trophies.

 

https://psnprofiles.com/game-leaderboard/7301-flipys-tesla

 

And the game is older than a year...

Edit: Not sure if this will help?
https://www.playstationtrophies.org/forum/daylight/234133-trophies-not-showing-fix.html

Edit: Checked, no 2nd stack, it is available in Czech PSStore since 15 Feb 2018, so it has to be the same.

Edited by Smashero
0

Share this post


Link to post
Share on other sites
I sent tweet Sony and email, but the Czech playstation support is terrible. Perhaps it will help solve it. I am sad :(
6 minutes ago, Smashero said:

 

That is rather not right, unless there is a second stack of it, since, as you can see, others were able to sync the trophies.

 

https://psnprofiles.com/game-leaderboard/7301-flipys-tesla

 

And the game is older than a year...

Edit: Not sure if this will help?
https://www.playstationtrophies.org/forum/daylight/234133-trophies-not-showing-fix.html

 

My ps system is primary. I tried it with my girlfriend on another ps console and the same problem.

Edited by AskeCZ
0

Share this post


Link to post
Share on other sites
8 minutes ago, AskeCZ said:
I sent tweet Sony and email, but the Czech playstation support is terrible. Perhaps it will help solve it. I am sad :(

 

My ps system is primary. I tried it with my girlfriend on another ps console and the same problem.

 

Start it on your console, but on another account and then try to sync?
Then at least you will know that it is not due to your account, but in general sth wrong with the list.
 

0

Share this post


Link to post
Share on other sites
48 minutes ago, AvengedEvil said:

It looks like the trophy list for this game isn't on Sony's servers yet. Thus, you aren't able to sync those trophies.

This sounds like the most logical explanation, plus it's not unusual for new stacks to appears months or even years after a game's initial release. Your best bet is to message the devs and ask them to give Sony a nudge to upload this new list to the trophy servers.

Edited by HuntingFever
Update.
0

Share this post


Link to post
Share on other sites
5 minutes ago, Smashero said:

 

Start it on your console, but on another account and then try to sync?
Then at least you will know that it is not due to your account, but in general sth wrong with the list.
 

 

My girlfriend has her own account and she can not do it, I tried in other accounts and the same.

So the problem is probably on the Sony side 

0

Share this post


Link to post
Share on other sites
34 minutes ago, HuntingFever said:

This sounds like the most logical explanation, plus it's not unusual for new stacks to appears months or even years after a game's initial release. Your best bet is to message the devs and ask them to give Sony a nudge to upload this new list to the trophy servers.


I guess you have skipped my post? ;).

0

Share this post


Link to post
Share on other sites
39 minutes ago, Smashero said:


I guess you have skipped my post? ;).

I saw it alright but I've seen this problem a lot over the years and most of the time, the cause is Sony or the devs forgetting to upload the trophies to the trophy servers.

0

Share this post


Link to post
Share on other sites
1 hour ago, Smashero said:

Edit: Checked, no 2nd stack, it is available in Czech PSStore since 15 Feb 2018, so it has to be the same.

 

If you check the leaderboard, most of the game owners are from NA. I wouldn't be surprised if there's another stack nobody was aware of as today. ;)

1

Share this post


Link to post
Share on other sites
8 minutes ago, HuntingFever said:

I saw it alright but I've seen this problem a lot over the years and most of the time, the cause is Sony or the devs forgetting to upload the trophies to the trophy servers.


Yep, I also encountered this issue few times, when I had the game already, but the list was not yet uploaded on the servers.
But in this case, I think the issue is a bit different...
 

Just now, AvengedEvil said:

If you check the leaderboard, most of the game owners are from NA. I wouldn't be surprised if there's another stack nobody was aware of as today. ;)

 

That's correct, of course ;) That's why I am even more surprised, that the Czech release date is same as US and it looks like it shall be same version, but it is not?...
Strange... What is more strange, last Player synced it 4 months ago... Maybe something is messed up since then? :D.

Oh well, let's see if OP will get the answer from Sony or the other list will show up.

0

Share this post


Link to post
Share on other sites

After two months the support wrote me. So we'll get the second stack of this game, I'll let you know when they get say me back. 🖖

 

Translated to English from Czech :

 

Hello,
We apologize for the delays in dealing with your case.
Our engineers have identified the potential cause of the problem and are now working to eliminate it. Once they have more information available, we will pass it on to you.
Regards

 

Sarka
PlayStation Customer Support Specialist
PlayStation Support

 

Original email :

 

Dobrý den,
omlouváme se za průtahy při řešení Vašeho případu.
Naši inženýři identifikovali potenciální příčinu problému a nyní pracují na jejím odstranění. Jakmile budou mít k dispozici další informace, předáme je Vám.
S pozdravem
 
Sarka
Specialista pro zákaznickou podporu PlayStation
PlayStation Podpora
0

Share this post


Link to post
Share on other sites
3 minutes ago, AskeCZ said:

worked! 


Great :D So now check if the platinum is obtainable in this version seems, I guess, NA is bugged.

0

Share this post


Link to post
Share on other sites
1 minute ago, Smashero said:


Great :D So now check if the platinum is obtainable in this version seems, I guess, NA is bugged.

Eu too bugged:D 

 

0

Share this post


Link to post
Share on other sites

Hi, what's the story with the 'light' trophy?

No one has it on this site as far as I know (unless it's another sync issue)

 

It's a pretty cheap vr title and I'm thinking of getting it, bit would like to know if that trophy (and therefore the platinum) is a lost cause

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.