monkebonke Posted March 15, 2019 Share Posted March 15, 2019 I cant open games and apps that are downloaded. There is a lock simbol near it. I tried changing settings but nothing is working. Anyone who know how to fix it please respond. Link to comment Share on other sites More sharing options...
Sinastran Posted March 15, 2019 Share Posted March 15, 2019 Try going into Settings > Playstation Network/Account Management > Restore Licenses. 1 Link to comment Share on other sites More sharing options...
DizzyDavidson Posted March 15, 2019 Share Posted March 15, 2019 Also if you downloaded those games/apps with a different psn account make sure the PS4 is set as the primary system for that account. 2 Link to comment Share on other sites More sharing options...
Lordguwa Posted March 15, 2019 Share Posted March 15, 2019 (edited) 2 hours ago, DizzyDavidson said: Also if you downloaded those games/apps with a different psn account make sure the PS4 is set as the primary system for that account. this. one has to be online to use the content if it isn't the primary (should only use if within the same household if have 2 systems). ps3 doesn't seem to run into that problem, they all can go online no issue. Edited March 15, 2019 by kingdrake2 1 Link to comment Share on other sites More sharing options...
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