POEman553

Leaderboards aren't working - Platinum unobtainable EDIT:9/11/20 Latest patch fixed leaderboard issue

82 posts in this topic

Just a quick addition; Got a response from the PlayStation helpdesk saying that my information has been received and forwarded to a department responsible for dealing with this sort of thing. They couldn't tell me how long it would take for them to hear back about it, but I'd be contacted when they do. 

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how you contact them? give me the email to leave them a message too

Edited by Hepta_seven7
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11 hours ago, Hepta_seven7 said:

how you contact them? give me the email to leave them a message too

 

I used this contact form on the site:

https://www.playstation.com/nl-nl/get-help/contact-form/

 

But that's from the Netherlands. You might have to Google for "PlayStation Helpdesk Contact" or something to that effect to get the right page for your location.

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11 hours ago, Hepta_seven7 said:

how you contact them? give me the email to leave them a message too

[email protected]

Email of the person who is responsible for fixing this issue. Unfortunately no news for today, got an answer from him today that nothing fixed yet

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16 hours ago, Anton_games337 said:

[email protected]

Email of the person who is responsible for fixing this issue. Unfortunately no news for today, got an answer from him today that nothing fixed yet

 

Thanks. I wrote her a mail today. Hope she could do something...

 

I was writing to the “Contact Us” ([email protected]) but never got any reply...

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19 hours ago, Anton_games337 said:

[email protected]

Email of the person who is responsible for fixing this issue. Unfortunately no news for today, got an answer from him today that nothing fixed yet

 

I sent her a message as well. Here's to hoping it's a disruption and not a termination 😬

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Hey guys, good news; the servers are not down. After receiving word from Annem Hobson that only some players are experiencing the issue, I went looking and found a work-around. I managed to upload my scores for Luge, Danger Ball and the Shooting Gallery just now, unlocking the "Legend" (100% of London Heist challenges) trophy in the process. 

 

Seeing as some people had, in the past, mentioned proxy servers when trying to solve the problem, I ended up installing "SKFU Proxy" on my PC in order to emulate a proxy server. And seeing as this program could also show all kinds of data regarding the connections, I figured it could help in finding out where the connection was failing. I set up my PC's address as the proxy address on my PS4, and voila; upon starting the game, I was able to connect to the leaderboards without any issues. 

 

Not sure if a direct link would be appreciated on these boards, so just Google "SKFU pr0xy" if you want to give it a try. 

And be sure to check out the "How to use..." page if you need to. Oh.. And seeing as I made this mistake; don't forget to press the play button to actually start the proxy server 😆

 

 

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30 minutes ago, darksoul21121 said:

I am from Ukraine and leaderbords working now

Without that proxy server workaround? 

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1 minute ago, Sinthoras_96 said:

Without that proxy server workaround? 

Works in Lithuania with Russian account. Probably works everywhere. Without anything, hurry up guys. It could be our last chance!

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It's working without a proxy on my end as well now. They must've fixed something after all. Lol .-.

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Just now, JotunNeko said:

It's working without a proxy on my end as well now. They must've fixed something after all. Lol .-.

 

i seen you in leadboard just now lol

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55 minutes ago, Hepta_seven7 said:

 

i seen you in leadboard just now lol

 

With my scrub score, haha ;p

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Good work guys, seems the leaderboards go down all the time but they keep fixing it. Time to just binge this game and finish it I think. 

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Currently down for me. Can anyone that has gotten it to work these last few days confirm that still works for them? 

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17 hours ago, Cranthannen said:

Currently down for me. Can anyone that has gotten it to work these last few days confirm that still works for them? 

 

Got the VR luge tour leaderboard challenge just now. Servers still working, I’m from Aus.

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15 hours ago, Kcrack_Km said:

 

Got the VR luge tour leaderboard challenge just now. Servers still working, I’m from Aus.

Thanks! But yeah, it was still down for me in Norway. Lent my login to a friend in England, and it worked for him. Still unsure if it's a software or regional problem.....

Edited by Cranthannen
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Leaderboard worked for me the last 2 days. Fr-SA.

Now at sunday evening it isnt working anymore :(   (German)

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Today i tried it again. No response from the leaderboard.

I decided to shut down my router for 10 min.

After that 10min i put it back online and checked my ip.

I received a new ip and tried it again to check out the leaderboard.

And it worked for me.

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