Can't use deep tissue scanner

[Ravers]

I was doing the serial killer secondary missions on my new game plus when suddenly I got a blackout while deep tissue scanning the first clue.

 

Later I turned on my PS3 again and tried to do the mission again. But now I need to use the deep tissue scanner to scan for the second clue and I can't seem to scan. There is no button prompt and detective mode doesn't help too.

 

Is there any shortcut to open the deep tissue scanner or I just encountered a game breaking bug?

 

EDIT: I have already tried to restart the system, progress the story... Nothing solved.

 

Here is a photo of the victim.

Edited September 4, 2019 by Ravers

[DrakeHellsing]

I thought it was pressing up and down on the D-Pad which changes which layers you use to scan a victim? That is, if it's the same as Arkham Knight.  So perhaps try that at the very least? Only thing I can think of.  Been too long since I've played the game as is.

[Ravers]

7 hours ago, DrakeHellsing said:

I thought it was pressing up and down on the D-Pad which changes which layers you use to scan a victim? That is, if it's the same as Arkham Knight.  So perhaps try that at the very least? Only thing I can think of.  Been too long since I've played the game as is.

 

Not working either. I think I have pressed all buttons or combinations already.

[Ravers]

I give up trying. Luckily I had a save with all Riddle trophies complete on the cloud. Will have to do the NG+ again, but its not a complete loss.