PhoenixPerson_

Apex DLC Problem

8 posts in this topic

Hello, i own the season pass for driveclub and when i download it i can play everything apart from 3 events on apex dlc i think, which require the corvette and the jaguar.  So this makes it impossible for me to achieve 100%. But the problem is i own the dlc and (redownloaded it just now) even when i "restore licences" i still don't have access to those 2 cars. There is the playstation purchase icon indicating that i do now own the car. But the dlc states that you get access to some cars including those. I really do not know what to do. Can anyone help me? I do not want to pay 25 euros (US store) just to get that trophy when i know i have already paid for the original eu game... 

Thank you.

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I just tweeted playstation with the following which describes my problem as good as i can:

"considering the game Driveclub, I own the season pass, and after downloading the game and all it's addons (if i go above the game, press information and view all downloaded addons i can see apex expansion pack) but out of all the cars • Chevrolet Corvette ZR1 CE • Jaguar C-X75 can not be used. To be specific, i can play and earn all stars and trophies from this map pack apart from the ones requiring the above cars. If i try to play the event something like (you need to purchase this content before using it). But the downloaded and installed content has apex expansion pack included. I have no idea what to do. I searched the internet and after a bit of searching i tried "restoring licences", deactivaitng from primary ps4 and reactivating it, restoring again licences, deleting all data which has to do with driveclub, reinstalling it. Creating a new account to see if anything changes. Nothing seems to work. I try to download the specific map pack again but i am not able to do so as i already have it installed. Only this dlc and only those 2 cars seem to have a problem which i cannot fix. I already contacted playstation sony (greece) but no further help or reply. Maybe it is possible to create a US account and buy the main game and apex dlc (around 25 dollars) and be able to play the game, but it is obvious that this would be sad considering i already own the game and the season pass. I am really hoping you can either find a solution to my problem or somehow give me access to the us content (even a few days of being able to play this dlc would be appreciated as i mostly want to earn all stars). Thank you very much and i really hope this problem gets solved as it has been bothering me for more than a month now."

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On 14/09/2019 at 1:55 PM, PhoenixPerson_ said:

Hello, i own the season pass for driveclub and when i download it i can play everything apart from 3 events on apex dlc i think, which require the corvette and the jaguar.  So this makes it impossible for me to achieve 100%. But the problem is i own the dlc and (redownloaded it just now) even when i "restore licences" i still don't have access to those 2 cars. There is the playstation purchase icon indicating that i do now own the car. But the dlc states that you get access to some cars including those. I really do not know what to do. Can anyone help me? I do not want to pay 25 euros (US store) just to get that trophy when i know i have already paid for the original eu game... 

Thank you.


What are the names of the 3 events which require these cars on the Apex DLC?

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2 hours ago, whittle181 said:


What are the names of the 3 events which require these cars on the Apex DLC?

I would prefer not to open my PS4 right now, so i searched and found them here:

-Lytton run, Apex Preadator, Snow Drift are the event names. You can see them if you pause at the 3rd second of the video above.

 

 

 

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3 hours ago, PhoenixPerson_ said:

I would prefer not to open my PS4 right now, so i searched and found them here:

-Lytton run, Apex Preadator, Snow Drift are the event names. You can see them if you pause at the 3rd second of the video above.

 

 

 


I just checked these events for you to see if there are any other available cars to select... there are not.
You need to do a few things now - go to your purchase history and take a screenshot of Driveclub Season Pass.  Next, contact PlayStation support via email and attach the screenshot (do not use Twitter or any other social media outlet). If they still don't reply after 5 working days, call the support team - they may charge a premium price I'm not sure, but it's your last option before going to the US store and purchasing everything all over again if all else fails. Good luck and let us know how you get on.

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On 9/16/2019 at 6:19 AM, PhoenixPerson_ said:

Alright i'll do that. Thank you!

PhoenixPerson did you mange to sort your problem? I have the same problem as you with the turbocharge expansion so wondeirng if you found to sort it. Thanks

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