GR1FF1993

PSA: Sever Issues - Complete ASAP

98 posts in this topic

Severs for this game are a lot worse than they have been. Consistent messages about there being down for maintenance, when in fact they are not.

 

Not a good sign. Finish this before it becomes unobtainable guys.

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Probably not a coincidence that things like this have been happening during the coronavirus outbreak, but in this case the game is published by Sony who will normally announce a server shutdown before it happens. I don't think I've seen them shut something down unannounced, so I wouldn't worry too much about this game currently and wait for the outbreak to pass before declaring it truly impossible or screwed.

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yeah i just went to play a game of this and came away only feeling sorry for anyone who paid 17 bucks for it just to find out it's nothing more than a start screen, or at best an empty battlefield with only you in it.

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I started up the game last night, did the tutorial no problem on the PS5. Joined a match, it crashed...loaded again and it crashed again. I then tried on the ps4 a few times, just keeps saying server maintenance. Not looking good...anyone able to get a match going currently?

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Server maintenance or closed??... I thought that HR will be closed in December the 8th.

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The game currently says it's down for maintenance. I hope it comes back online soon.

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It's been on maintenance for 2 or 3 days now, like we say 'it smells bad'...

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I wouldn't lose hope yet. There have been reports of this game being down for maintenance in the past for several days before coming back online. I just hope that it comes back online soon, and that the shutdown occurs on the 8th as promised, not before then.

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It’s very sad really.

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Still in maintenance, i visit the tweet in case they has an update about the server status but seems no one has comment about this

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3 hours ago, Yasanagi said:

Still in maintenance, i visit the tweet in case they has an update about the server status but seems no one has comment about this

Can you show me the tweet? I wanna talk with them on Twitter. Still 4 days undergoing maintenance.

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Yeah, I've tried everyday...nothing. I would like to submit a ticket, but see no way to do so. Only found a dead Facebook page.

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1 hour ago, ThatDrunkGuy said:

Yeah, I've tried everyday...nothing. I would like to submit a ticket, but see no way to do so. Only found a dead Facebook page.

Me too. I've tried everyday... nothing.

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Guys I need any account for Sony official we can tell them what happened for Hardware Rivals. Please !! I don’t know any account for devs Connected Content Group ? Please we have 1 week shutdown server! 

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Guys if we don’t mention ask playstation on twitter. They will not fix server. You must ask them to fix it. We need a lot of players to mention them. They will return server up again. The announcement shutdown on 8th of Dec 2021. @AskPS_UK , @AskPlayStation

 

https://twitter.com/askps_uk

https://twitter.com/askplaystation

Edited by Tiricy
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Sorry, it's a mistake.

Edited by Tiricy
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That's a fan group not related to the developers, they can't help you. Sony may be able to help as they are the game publishers, you can contact them through playstations support network. Connected content group who made the game appear to have been part of sony computer entertainment, so again contacting sony is your best chance here.

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9 minutes ago, jpwbjpwb said:

That's a fan group not related to the developers, they can't help you. Sony may be able to help as they are the game publishers, you can contact them through playstations support network. Connected content group who made the game appear to have been part of sony computer entertainment, so again contacting sony is your best chance here.

This^
 

That fan group is of no use in this situation, especially since it has seen zero activity in over a year so is likely dead and buried at this point. If the devs can't/won't help, then contacting Sony is the only viable option.

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3 hours ago, Tiricy said:

I found also this page support 

https://hwrfanatics.com/contact/

&

email: [email protected]

We can ask them to fix server up again.

https://usaupload.com/5aYR/B102820B-2151-46AC-9CB8-8C9223D23189.png


Please everyone mention them.

I have tweeted @askplaystation about the issue.  Of course, I've gotten a couple of automated responses so I've responded back to those as well clarifying that it's not a local issue, that I can play every other game successfully, that the issue occurs with many others having the same exact issue, and that it occurs on both my PS4 Pro and PS5.  I will continue to follow up if questions are asked but I think this is the only thing we can do and hope for the best.

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I'll send in another support request on my alternate account.

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23 hours ago, STK_Tomjay said:

I'll send in another support request on my alternate account.

Did they answer you?

23 hours ago, ThatDrunkGuy said:

I'll use Sony support and see what happens.

What they did say to you?

On 10/23/2021 at 9:07 PM, Paperclip1776 said:

I have tweeted @askplaystation about the issue.  Of course, I've gotten a couple of automated responses so I've responded back to those as well clarifying that it's not a local issue, that I can play every other game successfully, that the issue occurs with many others having the same exact issue, and that it occurs on both my PS4 Pro and PS5.  I will continue to follow up if questions are asked but I think this is the only thing we can do and hope for the best.

Yeah, I hope @askplaystation answers it. 

On 10/23/2021 at 6:37 PM, HuntingFever said:

This^
 

That fan group is of no use in this situation, especially since it has seen zero activity in over a year so is likely dead and buried at this point. If the devs can't/won't help, then contacting Sony is the only viable option.

Did you send it to them on @askplaystation? about this issue?

On 10/23/2021 at 6:25 PM, jpwbjpwb said:

That's a fan group not related to the developers, they can't help you. Sony may be able to help as they are the game publishers, you can contact them through playstations support network. Connected content group who made the game appear to have been part of sony computer entertainment, so again contacting sony is your best chance here.

May you please ask to contact Sony or @askplaystation about this issue on Hardware Rivals?

Guys, we wait more than 1 week if we don't ask them or spam them on Twitter they will never fix the server up again.

Edited by Tiricy
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Tiricy, I contacted Sony support and they said they didn't have any information on the game. They guessed that if we give it some time the servers will come back online.

 

What do you mean by we only have a week? The servers are set to shut down on December 8th, what happens if a week goes by?

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