Aranea Highwind

Final Fantasy VII Remake PSN Avatars Reward

261 posts in this topic

It could be like the Tifa dynamic theme where after a while they just make it available to everyone.

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3 minutes ago, Beware_Of_Bob said:

It could be like the Tifa dynamic theme where after a while they just make it available to everyone.

 

This is unlikely due to the Sony policy regarding avatars, you must have noticed that no new avatar has been added to the PS Store for quite a long time now, I think it's been almost a full year. Themes are still being added/sold in the store just fine, but avatars are now essentially only given through DLC bundles or via the pre-order of a game/special editions.

 

If Sony exclusives like God of War, Ghost of Tsushima, TLOU2 or this game (for now) cannot release avatars on the PS Store, imagine non-exclusives. Besides, one of the bundles is tied to getting the platinum trophy, so I would guess that bundle would not be sold if the policy was lifted and they could add them to the PS Store.

 

Hopefully that will change when the PS5 releases.

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28 minutes ago, SealedCard said:

 

This is unlikely due to the Sony policy regarding avatars, you must have noticed that no new avatar has been added to the PS Store for quite a long time now, I think it's been almost a full year. Themes are still being added/sold in the store just fine, but avatars are now essentially only given through DLC bundles or via the pre-order of a game/special editions.

 

If Sony exclusives like God of War, Ghost of Tsushima, TLOU2 or this game (for now) cannot release avatars on the PS Store, imagine non-exclusives. Besides, one of the bundles is tied to getting the platinum trophy, so I would guess that bundle would not be sold if the policy was lifted and they could add them to the PS Store.

 

Hopefully that will change when the PS5 releases.

 

Last free avatar released in Europe was Fortnite - Bushranger at the end of January 2020... not sure about the US though.

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20 minutes ago, Lance_87 said:

 

Last free avatar released in Europe was Fortnite - Bushranger at the end of January 2020... not sure about the US though.

 

I just checked my region's store, the last one released was on December 10, 2019.

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I got the emails for Marvel's Spider-Man and God of War Platinum avatars without any issues (Horizon too, but I don't remember if it was an email) and I get the usual PlayStation Store newsletters and all, so should I wait a bit more before trying to contact the support? I wonder if the emails are sent in waves. If some of you are still receiving the emails without having to contact Sony, please let us know. 😕

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1 hour ago, ShinVeNNoM said:

I got the emails for Marvel's Spider-Man and God of War Platinum avatars without any issues (Horizon too, but I don't remember if it was an email) and I get the usual PlayStation Store newsletters and all, so should I wait a bit more before trying to contact the support? I wonder if the emails are sent in waves. If some of you are still receiving the emails without having to contact Sony, please let us know. 1f615.png

I had to contact them for the Horizon one, I think Spider-Man I did get the email for.  I also got the free God of War set for getting the platinum.  This one has yet to arrive, and after just getting off chat they seem to be giving me the run around, or weren't understanding what I was asking for.  They asked me 4 trophy dates, including the platinum, only three of them were Persona 5 trophies lol.  I never played that game.  The fourth was for the platinum.  Finally they got the point that I don't have the first three.  But then said that they have to forward it to a specialist, who isn't there right now.  Said it would take 2 - 3 days.  Ugh.  I understand the whole COVID thing making short staffing a reality, but previously it was a quick easy fix.

 

EDIT: Just recieved 3 emails, each one with a code that redeemed for 6, 9, and another 6 avatars for a total of 18 avatars.  Nice!

Edited by Snake2410
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I’ve called the phone number in Spain, they sent me a link to sent proof of my platinum. Now to wait.

 

On the other hand, I checked all boxes more than a year ago and still 0 emails. I suspect is because hotmail accounts, I’ll try to swap onto a gmail one.

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Thanks for the info.

 

I contacted them via Live Chat around 6:30 PM yesterday. The staff member didn’t know about this reward, so I sent her the Twitter link, she said she would let the team review this case. I also told her that some PSN users received the codes during the Live Chat; however, she told me that some staff members had it but they already left. I received 3 voucher codes from PlayStation at 8:24 PM after that. I haven’t redeem the codes yet, hopefully, they are the right codes.

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32 minutes ago, RedDeadSeriesNet said:

I can't get into the live chat I get blocked for some reason. Please someone help i really need this epic avatars.

Only US can access, you’ll need to find your region way of contacting.

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8 hours ago, BlackTorito said:

I’ve called the phone number in Spain, they sent me a link to sent proof of my platinum. Now to wait.

 

On the other hand, I checked all boxes more than a year ago and still 0 emails. I suspect is because hotmail accounts, I’ll try to swap onto a gmail one.

 

I began receiving emails from Sony after changing to gmail (previously it was hotmail) so i'd recommend to make the change.

 

On another note one of the mods over r/FFVIIRemake asked me if there was another proof of these avatars being legit (asking if they were fan made). I suppose the mods over there don't even own a PS4 as you cannot fake official avatars and typing my username would show them my current avatar.

Edited by Aranea Highwind
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I just tried, and as expected, I just had the time to see (-1 sec) a red message that I'm blocked and, then have this page.

22 hours ago, sephiroth4424 said:

So i tried 3-4 times in live chat support and all i get is this page without a place to type. Is this where you waited or i am in the wrong place?

  Hide contents

FPpS00W.jpg

 

Did someone from Europe got codes, or is this only for US/UK?

Edited by FinalFan
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54 minutes ago, FinalFan said:

I just tried, and as expected, I just had the time to see (-1 sec) a red message that I'm blocked and, then have this page.

Did someone from Europe got codes, or is this only for US/UK?

 

Oh, so i wasn't the only one to get the "You have been blocked from the chat".

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Got mine through chatting with a customer service rep. Was simple and easy and took about 10 minutes. Thanks for the heads up, OP!

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There are 3 codes right? One for beating Chapter 1, Chapter 18 and getting the platinum trophy? Can someone do like 3 three screenshots or something of the pics linked to each code. I think i'm gonna play this on an alternate account with communications turned on lol, depending on the codes pics will determine if I just beat Chapter 18 or get the plat again.

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5 minutes ago, Am4z1n9_AZ said:

There are 3 codes right? One for beating Chapter 1, Chapter 18 and getting the platinum trophy? Can someone do like 3 three screenshots or something of the pics linked to each code. I think i'm gonna play this on an alternate account with communications turned on lol, depending on the codes pics will determine if I just beat Chapter 18 or get the plat again.

 

Yes, there are three codes which give the following bundles/avatars:

  • FINAL FANTASY VII REMAKE - Main Character Avatar Bundle (Chapter 1)

K2pY8w0.jpg

  • FINAL FANTASY VII REMAKE - Main Characters Alt. Avatar Bundle (Platinum Trophy)

gDcDUGe.jpg

  • FINAL FANTASY VII REMAKE - Supporting Characters Avatar Bundle (Chapter 18)

owassAl.jpg

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5 hours ago, JadedReign said:

Got mine through chatting with a customer service rep. Was simple and easy and took about 10 minutes. Thanks for the heads up, OP!

Same here. I was surprised it didn't take longer. It sucks that so many people are having issues with this. Sony should have done a better job with this considering this came out 5 months ago

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10 hours ago, SealedCard said:

 

Yes, there are three codes which give the following bundles/avatars:

  • FINAL FANTASY VII REMAKE - Main Character Avatar Bundle (Chapter 1)

K2pY8w0.jpg

  • FINAL FANTASY VII REMAKE - Main Characters Alt. Avatar Bundle (Platinum Trophy)

gDcDUGe.jpg

  • FINAL FANTASY VII REMAKE - Supporting Characters Avatar Bundle (Chapter 18)

owassAl.jpg

Nice post! The ones I really like are Reno, Biggs, Jessie, Cloud (Alt), Barrett (Alt), Red XIII (Alt). I think i'll do Chapter 18 for now on another account but slowly get the plat but i'm not rush as long as there is no time timit on this.

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Do you think there will be an easier way to obtain these. I beat the game but I don't if I'll get to claim these via live chat 

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Great, got a response, it seems in Spain there is no promotion running. What is even that response?

 

It’s just a few digital avatars, why would it be region locked? 🤦🏻‍♂️

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4 minutes ago, BlackTorito said:

Great, got a response, it seems in Spain there is no promotion running. What is even that response?

 

It’s just a few digital avatars, why would it be region locked? 🤦1f3fb.png‍♂️

 

Well i guess this needs a "Tifa Dynamic Theme/Butterfinger DLC" special treatment... just release the damn thing on the Store without caring about that retarded policy.

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I'm guessing this isn't available in Europe. If nobody in EU got the email straight away it doesn't look good. When I try to contact the support on the US website it always put me with a bot who just give me links to support pages, and in Europe there isn't any Live Chat anywhere and we just have FAQ pages.

 

Great. u_u'

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2 hours ago, ShinVeNNoM said:

I'm guessing this isn't available in Europe. If nobody in EU got the email straight away it doesn't look good. When I try to contact the support on the US website it always put me with a bot who just give me links to support pages, and in Europe there isn't any Live Chat anywhere and we just have FAQ pages.

 

Great. u_u'

 

We have emails in Europe. But i'm 100% sure they'd give generic, semi-automatic replies about how to redeem vouchers.

Edited by Lance_87
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9 hours ago, MigoAbuel said:

Do you think there will be an easier way to obtain these. I beat the game but I don't if I'll get to claim these via live chat 

 

Well, the fact that they are giving avatars is already something I was not expecting. For example, FF15 never had any PSN avatars, same goes for FF13-2, FFX HD and so on. Personally, I assume these avatars will remain exclusive to this promotion, but anything is possible...?

 

8 hours ago, BlackTorito said:

Great, got a response, it seems in Spain there is no promotion running. What is even that response?

 

It’s just a few digital avatars, why would it be region locked? 🤦1f3fb.png‍♂️

 

One of the agents told me straight up that it's for USA and Canada only, meanwhile the 3rd agent I talked to gave me the codes right away via e-mail (my account is not from neither of those countries). You could try again and see if you get a different response.

 

By the way, if you dig psnp a bit you will find some users in Europe with the avatars (this was how I knew the avatars existed in the first place, lol), so you know at least some countries in EU are eligible.

 

Two examples:

Edited by SealedCard
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