thrnthrn

I bought a game but I don't know how to download it

8 posts in this topic

Hello, 

Today I've made my first purchase on the PlayStation Store: "The City that never sleeps", Spider-Man's DLC. How do I download it? I checked my library > Purchased and no DLC pops up. Nothing in the notifications ready for download. The DLC is checked as purchased, so I can't buy it again. I also checked my credit card but the transaction doesn't show up but I think it went through anyway, does it take time?

Thank you.

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Did you get a receipt in your email?

 

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Are you using website or through the console. You have to manually download dlc if you buy a season pass, it won't auto download them for you.

 

So go back to the games page, go to the add-on section and then download what you want. It will be listed as free.
 

It's not going to be in your library or purchased section because you technically haven't purchased the DLC's yet.


Here are the webstores DLC for Spider-Man, they're NA.
https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC3?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC1?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC2?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

 

Edited by BestUsername----
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2 minutes ago, DEI2EK said:

Did you get a receipt in your email?

 

Yes I got it

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If not in purchased items, just type the name in the psn store and click on it. You will then see download under the title and from there on you will have it on your console

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Or you can highlight game. Press down a few time until you get to your add ons. It should be there

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58 minutes ago, BestUsername---- said:

Are you using website or through the console. You have to manually download dlc if you buy a season pass, it won't auto download them for you.

 

So go back to the games page, go to the add-on section and then download what you want. It will be listed as free.
 

It's not going to be in your library or purchased section because you technically haven't purchased the DLC's yet.


Here are the webstores DLC for Spider-Man, they're NA.
https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC3?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC1?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC2?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

 

This, you didn't bought the dlc, you bought the "season pass", you have to "buy" each dlc individually, don't worry, they'll be free now.

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2 hours ago, BestUsername---- said:

Are you using website or through the console. You have to manually download dlc if you buy a season pass, it won't auto download them for you.

 

So go back to the games page, go to the add-on section and then download what you want. It will be listed as free.
 

It's not going to be in your library or purchased section because you technically haven't purchased the DLC's yet.


Here are the webstores DLC for Spider-Man, they're NA.
https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC3?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC1?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

https://store.playstation.com/en-us/product/UP9000-CUSA02299_00-000000000000DLC2?smcid=pdc%3Aus-en%3Aweb-pdc-games-marvels-spider-man-ps4%3Apar-Buy DLC%3Anull%3A

 

Thank you! It was very easy, I panicked for nothing lol. Downloading it right now

Thank you all for your answers!!

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