thrnthrn

I can't log in my psn account eventhough i've reset my password

6 posts in this topic

Hello,

I wanted to do something, it asked my old password which I couldn't remember so I reset my password through the playstation online help section. I got the email, went through the whole process and created the new password. When I went to sign in on my ps4 I put the new password but it said it was wrong, tried again and basically i have to wait because there have been too many accesses. What is going on? :(

Sorry if this is the wrong forum for this question.

Thanks for your help.

Edited by thrnthrn
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Best bet to wait until you can reset your password again. PSNP can't help you much more than that.

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Just now, totallycrushed said:

Best bet to wait until you can reset your password again. PSNP can't help you much more than that.

Thank you, I gave it a shot I don't know who else to ask. I'll wait, it says my account is blocked and asks me to reset my password which I'm doing again, then I'll wait a while to log in

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When I happens to me I turn my ps4 off then go online and change my password. Then I turn it back on and sign in with new password. Fixes it for me.

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19 minutes ago, StressWithAnger said:

When I happens to me I turn my ps4 off then go online and change my password. Then I turn it back on and sign in with new password. Fixes it for me.

My friend even though you're from NC I virtually offer you a beer a sign of gratitude for helping me! It worked! Thanks

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