liverlover2018 Posted May 20, 2023 Share Posted May 20, 2023 (edited) Hello everybody. I have just got platinum after struggling to get assists trophy. I was on 1600 assists and the trophy still not popped. So I decide to contact game producers by mail. Then all is resolved in 48h. ? Edited May 20, 2023 by liverlover2018 Link to comment Share on other sites More sharing options...
naranxin Posted May 21, 2023 Share Posted May 21, 2023 Nice. Don't they have a discord server? What email address did you send your email please? Link to comment Share on other sites More sharing options...
petit_renard0 Posted May 21, 2023 Share Posted May 21, 2023 (edited) on their official twitter account, there is an info that in case of any issues with not-poping trophies, you should contact them by this link/form till June 2nd -> https://t.co/vrMtnvo2Fp source: Twitter Edited May 21, 2023 by petit_renard0 Link to comment Share on other sites More sharing options...
kevinyang82 Posted May 22, 2023 Share Posted May 22, 2023 3 hours ago, naranxin said: Nice. Don't they have a discord server? What email address did you send your email please? I'd advise doing it here. https://knockoutcity.zendesk.com/hc/en-us You'll get a response within 24 hours, depending on your timezone, you might get it all resolved between 24-48 hours. Link to comment Share on other sites More sharing options...
liverlover2018 Posted May 25, 2023 Author Share Posted May 25, 2023 On 21/05/2023 at 11:29 PM, naranxin said: Nice. Don't they have a discord server? What email address did you send your email please? [email protected] Link to comment Share on other sites More sharing options...
naranxin Posted May 30, 2023 Share Posted May 30, 2023 Thanks, they just solved today the ticket I sent on Sunday. Got the platinum. Best developer ever Link to comment Share on other sites More sharing options...
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