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Impossible to upgrade PS4 to PS5


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Hi everyone.

I just bought a PS5 and I'm trying to do the free upgrade since I have a PS4 disc of FF VIIR.

But it seems not available right now, probably because the game is tagged PS+ extra whatever.

 

So do you know when it will return to normal?

 

Edited by ChouShirakawa
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23 minutes ago, ChouShirakawa said:

But it seems not available right now, probably because the game is tagged PS+ extra whatever.

A free PS5 upgrade has nothing to do with PlayStation Plus, I believe.

 

That bolded part sounds like the disc region and the PlayStation Store region are mismatched. Make sure they match.

 

Edited by zizimonster
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38 minutes ago, ChouShirakawa said:

If you take a look on the french PS store, it's written "unavailable".

It is unavailable because you must first own both FF7 Remake and FF7R Episode Intermission (DLC).

 

It is also the case on other PlayStation Stores.

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