Tomoko Kuroki Posted August 9, 2015 Share Posted August 9, 2015 So I got kaspersky recently since it was for 3 computers anyway. But the safe browsing feature, which shows green icons near links on google for example, stopped appearing, in my extensions I have kaspersky protection enabled but it doesn't seem to work anymore. Thought maybe it was adblock so I disabled adblock but it didn't change anything. I got used to the feature so I want it back Link to comment Share on other sites More sharing options...
Ryoudji Posted August 9, 2015 Share Posted August 9, 2015 I use Kaspersky and the said plugin here as well and it works just fine, I'm aware the suggestion I'll give seems really generic but have you tried to reinstall the plugin/add-on? Also what browser are you using, it seems they dropped the plugin's support for some of them such as Firefox. If you are using Chromium/Chrome then it might have a way to fix this problem. Link to comment Share on other sites More sharing options...
Tanvir175 Posted August 10, 2015 Share Posted August 10, 2015 Not to sound like a douche, but have you tried restarting your computer? I do work study as Client Service Technical Support to make some quick bucks at my college and that solves about half the problems. As mentioned above, you can also trying reinstalling the plugin. Link to comment Share on other sites More sharing options...
Tomoko Kuroki Posted August 10, 2015 Author Share Posted August 10, 2015 Well I use chrome, I didn't try reinstalling it. I can delete it from extension bar in the settings but how do I reinstall it? I didn't download it on the internet it just came with the cd after installing the actual program. Link to comment Share on other sites More sharing options...
Ryoudji Posted August 10, 2015 Share Posted August 10, 2015 Well I use chrome, I didn't try reinstalling it. I can delete it from extension bar in the settings but how do I reinstall it? I didn't download it on the internet it just came with the cd after installing the actual program. http://support.kaspersky.com/us/9954#block2 Link to comment Share on other sites More sharing options...
Tomoko Kuroki Posted August 10, 2015 Author Share Posted August 10, 2015 (edited) Yeah thanks for link I found out eventually, but still, didn't fix the problem. It worked once out of nowhere, then I did refresh and now it doesnt work anymore. And when I go in kaspersky settings, enable URL advisor is on Edit : Well I eventually ended up simply giving up on chrome, apparently the new updates of chrome don't support url advisor. So I switched to firefox, which I haven't used in YEARS. I still like it, but I gotta get use to it and look at the add-ons they got Edited August 16, 2015 by Tomoko Kuroki Link to comment Share on other sites More sharing options...
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