sephirothdude Posted August 19, 2016 Share Posted August 19, 2016 I'm not sure if this is the right forum or not but I cant log into my psn on my ps4 but can on my vita, ive tried resetting my modem, turning off the ps4 and back on again etc and its not working, I tried signing in with another account and it worked. Any work around for this ? Thanks Link to comment Share on other sites More sharing options...
Satoshi Ookami Posted August 19, 2016 Share Posted August 19, 2016 Is your PS4 connected through Wi-Fi or Ethernet? 1 Link to comment Share on other sites More sharing options...
sephirothdude Posted August 19, 2016 Author Share Posted August 19, 2016 (edited) Is your PS4 connected through Wi-Fi or Ethernet? Wifi. I forgot to mention i changed my password on my vita as when i tried to go into the store it asked me to. Edited August 19, 2016 by sephirothdude Link to comment Share on other sites More sharing options...
Stevieboy Posted August 19, 2016 Share Posted August 19, 2016 Wifi. I forgot to mention i changed my password on my vita as when i tried to go into the store it asked me to. Is your PS4 trying to auto log in using the old password then? Have you entered the new password on your PS4? Link to comment Share on other sites More sharing options...
sephirothdude Posted August 19, 2016 Author Share Posted August 19, 2016 Is your PS4 trying to auto log in using the old password then? Have you entered the new password on your PS4? Was just thinking the same, how do i change it on ps4 though? Cant find any option for it. Link to comment Share on other sites More sharing options...
Satoshi Ookami Posted August 19, 2016 Share Posted August 19, 2016 Was just thinking the same, how do i change it on ps4 though? Cant find any option for it. Settings -> PSN Account Management -> Account Information -> Security -> fill password Should be sufficient. Link to comment Share on other sites More sharing options...
sephirothdude Posted August 19, 2016 Author Share Posted August 19, 2016 Thanks pals ill give that a go. Link to comment Share on other sites More sharing options...
sephirothdude Posted August 19, 2016 Author Share Posted August 19, 2016 Settings -> PSN Account Management -> Account Information -> Security -> fill password Should be sufficient. Didnt work account info in blacked out and cant be selected Link to comment Share on other sites More sharing options...
Satoshi Ookami Posted August 19, 2016 Share Posted August 19, 2016 Didnt work account info in blacked out and cant be selected Huh? Okay, try this. When you select Friends or What's New, is there a 'Log into PSN' or something like that? Link to comment Share on other sites More sharing options...
sephirothdude Posted August 19, 2016 Author Share Posted August 19, 2016 Huh? Okay, try this. When you select Friends or What's New, is there a 'Log into PSN' or something like that? It says "sign into psn network" there's no log in screen appearing with my details. Link to comment Share on other sites More sharing options...
Satoshi Ookami Posted August 19, 2016 Share Posted August 19, 2016 It says "sign into psn network" there's no log in screen appearing with my details. Okay, you said Account Info is blacked out... Can you Sign Out? (Same procedure, Settings -> PSN Account Management) I also found this video but... the fix seems to be way too simple =D Link to comment Share on other sites More sharing options...
sephirothdude Posted August 19, 2016 Author Share Posted August 19, 2016 Okay, you said Account Info is blacked out... Can you Sign Out? (Same procedure, Settings -> PSN Account Management) I also found this video but... the fix seems to be way too simple =D No, won't let me sign out either, there's no option from what I can see. I just don't understand why this is happening thanks for all your suggestions btw. Link to comment Share on other sites More sharing options...
diskdocx Posted August 19, 2016 Share Posted August 19, 2016 Can you login to the online PSN store for your country? Link to comment Share on other sites More sharing options...
sephirothdude Posted August 19, 2016 Author Share Posted August 19, 2016 Can you login to the online PSN store for your country? No I can't, I get that error when I try to. Link to comment Share on other sites More sharing options...
A little fluffy cat Posted August 19, 2016 Share Posted August 19, 2016 Make a backup > restore PS4 to system settings > log in and tadaa! Link to comment Share on other sites More sharing options...
diskdocx Posted August 19, 2016 Share Posted August 19, 2016 No I can't, I get that error when I try to. Sorry, I worded that poorly - can you login on your computer to the web based store? Not through the console itself. Link to comment Share on other sites More sharing options...
Raidou Kuzunoha XIV Posted August 19, 2016 Share Posted August 19, 2016 Have you tried hard restarting the PS4 (hold the power button for 7 seconds)? Seems odd that it won't let you sign in or out. Also, as someone else already asked, can you log onto your account from the official PSN store/site on PC? Link to comment Share on other sites More sharing options...
sephirothdude Posted August 20, 2016 Author Share Posted August 20, 2016 Sorry, I worded that poorly - can you login on your computer to the web based store? Not through the console itself. I can but only if I use firefox browser which Is strange. Link to comment Share on other sites More sharing options...
sephirothdude Posted August 20, 2016 Author Share Posted August 20, 2016 Well I sorted it with a factory reset, kinda gutted though as all my game saves are gone as I had nothing to back them up with Thanks too all who tried too help me, much appreciated. Link to comment Share on other sites More sharing options...
A little fluffy cat Posted August 20, 2016 Share Posted August 20, 2016 Well I sorted it with a factory reset, kinda gutted though as all my game saves are gone as I had nothing to back them up with Thanks too all who tried too help me, much appreciated. Fine that everything is OK now Link to comment Share on other sites More sharing options...
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