TARDIS1977 Posted December 30, 2016 Share Posted December 30, 2016 I know that maybe it is not the correct place to put this problem but I can't sign in with my account after i received a mail where they said i had changed my password (which i didn't) Now I cannot log in anymore. Can anybody help me please?? Link to comment Share on other sites More sharing options...
The Moose Knuckler Posted December 30, 2016 Share Posted December 30, 2016 Try changing your password per the email. Sony sent out a few emails requesting users to change theirs recently. Link to comment Share on other sites More sharing options...
TARDIS1977 Posted December 30, 2016 Author Share Posted December 30, 2016 If I put my email it says it's invalid Link to comment Share on other sites More sharing options...
Sergen Posted December 30, 2016 Share Posted December 30, 2016 Call Sony in your country, if they've changed your email address then you can't recover it without calling them. You will need to remember things that were on your account in the past such as: recent downloads, address and date of birth and they'll also ask for the serial number of your PS3. Link to comment Share on other sites More sharing options...
Cellcrash1991 Posted December 30, 2016 Share Posted December 30, 2016 Is there in the mail something that sais "click here if you didn't change your password" or something like that ? Sounds like your account got hacked. Link to comment Share on other sites More sharing options...
TARDIS1977 Posted December 30, 2016 Author Share Posted December 30, 2016 Yes there is but if i click it it leads on a 404 not found page. Link to comment Share on other sites More sharing options...
TARDIS1977 Posted December 30, 2016 Author Share Posted December 30, 2016 Ok I called and they fixed everything. Thanks guys for your support Link to comment Share on other sites More sharing options...
TheYuriG Posted December 30, 2016 Share Posted December 30, 2016 Your account got hacked. Activate the 2 step verification to stop this from happening in the future, it has been months since it's avaiable. 3 Link to comment Share on other sites More sharing options...
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