l33sar54 Posted September 9, 2017 Share Posted September 9, 2017 (edited) SOLUTION: Use https://psnprofiles.com/account/delete and Restore/Delete (on the left), NOT the field on the right. that's registration. Use the same field that you used to delete your account to restore it back again. =========== ORIGINAL THREAD: A couple of days ago, I requested my profile to be deleted -- username l33sar54. I entered the unique code in the About Me section on my console, and was notified that the profile is deleted. Since then, I decided to come back (because I realized I can't live without PSNProfiles anymore) and wanted to restore my account. Here's the issue: I asked for my profile to be restored, entered the unique code in the About Me section and was told Welcome back. Unfortunately, everytime I tried to update my card, I got the following: This user was requested to be removed and cannot be tracked (that's without logging in, just trying to update my profile as anonymous user). If I decide to log in, I get: User not in database. You may need to restore your profile before you can log in. I restored my account several times to no apparent effect. So everytime I want to log in to the site, I need to go through the Restore Account process instead of just typing my username and password which is very annoying. Could you please help? tl;dr: Can't login, site says I don't exist but I want to. P.S.: Forum login works fine for some reason, it's everything else. Edited September 9, 2017 by l33sar54 Added error messages Link to comment Share on other sites More sharing options...
DF007gamer Posted September 9, 2017 Share Posted September 9, 2017 1 hour ago, l33sar54 said: I decided to come back (because I realized I can't live without PSNProfiles anymore) I can't live without PSNprofiles too.....but seriously hope it gets sorted. 3 Link to comment Share on other sites More sharing options...
PSXtreme_ Posted September 9, 2017 Share Posted September 9, 2017 Try earning a new trophy and syncing your PSN profile THEN try it here again...that seems to be the standard protocol when something changes in your profile (Hiding games, etc.). Link to comment Share on other sites More sharing options...
l33sar54 Posted September 9, 2017 Author Share Posted September 9, 2017 14 minutes ago, PSXtreme_ said: Try earning a new trophy and syncing your PSN profile THEN try it here again...that seems to be the standard protocol when something changes in your profile (Hiding games, etc.). Thank you, will try that and report back. Link to comment Share on other sites More sharing options...
l33sar54 Posted September 9, 2017 Author Share Posted September 9, 2017 I just earned a random trophy, synced with PSN and then tried to restore my profile here. I got the same result, User not in the database when trying to log in after I entered the code to the About Me section and choosing a new password. Anyone can offer any other tips? Is there an admin I can reach out to? Link to comment Share on other sites More sharing options...
Sly Ripper Posted September 9, 2017 Share Posted September 9, 2017 You need to do this again: https://psnprofiles.com/account/delete 1 Link to comment Share on other sites More sharing options...
l33sar54 Posted September 9, 2017 Author Share Posted September 9, 2017 Just now, Sly Ripper said: You need to do this again: https://psnprofiles.com/account/delete You mean request to delete my account, then request it to be reinstated? OK, I'll try. Link to comment Share on other sites More sharing options...
Sly Ripper Posted September 9, 2017 Share Posted September 9, 2017 Just now, l33sar54 said: You mean request to delete my account, then request it to be reinstated? OK, I'll try. Doing it again will restore it. You've been trying to register again. 1 Link to comment Share on other sites More sharing options...
l33sar54 Posted September 9, 2017 Author Share Posted September 9, 2017 2 hours ago, Sly Ripper said: Doing it again will restore it. You've been trying to register again. That worked, thank you very much. Buying that premium membership now as a token of my appreciation. I'm not sure if I can mark this thread as resolved, I'll look around for that option. 1 Link to comment Share on other sites More sharing options...
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