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Email received today.


Jayke_1991

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Dear Member, 

We recently found that one of our Web sites was exploited to gain unauthorised access to some of our online systems. We instantly took steps to close off this access, investigate the incident and begin restoring the integrity of any compromised systems. 

During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords. Please note that no personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion. 

As a result, we are recommending that you change the password for your account:  

To enter your new password, click the link below:

 

 

 

 

 

 

 

Out of an abundance of caution, we also recommend that you change your password on any other Web site or service where you use the same or a similar password.  


You can find more information here https://support.ubi.com/en-GB/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eYYxCAM

For any additional support enquiries, please contact our customer service via our support web site at https://support.ubi.com 

We sincerely apologise to all of you for the inconvenience. Please rest assured that your security remains our priority. 

The Ubisoft team
Edited by Jayke_1991
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