saiyanbloodstyle Posted January 28, 2021 Share Posted January 28, 2021 First of all i'm not sure if this is the correct place to post it, if not sorry. But i redeemed the code for this game Freddy Spaghetti, when i redeemed it, it said PS4 & PS5, i go on the store to get the upgrade but it's not letting me, priced at £3.99 even though it clearly says i can get the PS5 upgrade for free. Tried everything to get the PS5 version but can't seem to get it. 1 Link to comment Share on other sites More sharing options...
IGNIT_Cam Posted January 29, 2021 Share Posted January 29, 2021 If you were to go ahead and download the PS4 version of the game to your PS5, click options on the game from your Home Screen and choose “Game Version”. If that option is not there or the PS5 version does not appear as an option to select, it’s most certainly an issue for the developer/Sony to sort out. You could message the dev team to get the ball rolling, but I’d bet they’re already aware. Maybe start on the PS4 trophies? Cheers 2 Link to comment Share on other sites More sharing options...
saiyanbloodstyle Posted January 30, 2021 Author Share Posted January 30, 2021 14 hours ago, IGNIT_Cam said: If you were to go ahead and download the PS4 version of the game to your PS5, click options on the game from your Home Screen and choose “Game Version”. If that option is not there or the PS5 version does not appear as an option to select, it’s most certainly an issue for the developer/Sony to sort out. You could message the dev team to get the ball rolling, but I’d bet they’re already aware. Maybe start on the PS4 trophies? Cheers Yeah that option isn't there, hopefully they're aware but i'll try to let them know too thanks. Link to comment Share on other sites More sharing options...
Dreakon13 Posted January 30, 2021 Share Posted January 30, 2021 Maybe the game says PS4 and PS5 due to backwards compatibility? 1 Link to comment Share on other sites More sharing options...
mcnichoj Posted January 30, 2021 Share Posted January 30, 2021 1 hour ago, Dreakon13 said: Maybe the game says PS4 and PS5 due to backwards compatibility? Although PS5 version does exist: Freddy Spaghetti Trophies • PSNProfiles.com 1 Link to comment Share on other sites More sharing options...
Dreakon13 Posted January 30, 2021 Share Posted January 30, 2021 46 minutes ago, mcnichoj said: Although PS5 version does exist: Freddy Spaghetti Trophies • PSNProfiles.com Ah, ok. My bad. Link to comment Share on other sites More sharing options...
snakebit10 Posted January 30, 2021 Share Posted January 30, 2021 I didn't have a problem. My library show 2 copies of the game PS4 and PS5. Hope you get it sorted out. Link to comment Share on other sites More sharing options...
saiyanbloodstyle Posted January 30, 2021 Author Share Posted January 30, 2021 (edited) 24 minutes ago, snakebit10 said: I didn't have a problem. My library show 2 copies of the game PS4 and PS5. Hope you get it sorted out. Yeah hopefully, maybe it's fine for US but has issues for UK/EU, i don't know unless anyone has the problem too. Edited January 30, 2021 by saiyanbloodstyle Link to comment Share on other sites More sharing options...
Hayabusa85 Posted January 30, 2021 Share Posted January 30, 2021 UK seems to be having a lot of issues with the free upgrades and even bigger games like Valhalla have had this problem. Somebody on the UK side is dropping the ball it seems. 1 Link to comment Share on other sites More sharing options...
saiyanbloodstyle Posted January 30, 2021 Author Share Posted January 30, 2021 (edited) 6 hours ago, Hayabusa85 said: UK seems to be having a lot of issues with the free upgrades and even bigger games like Valhalla have had this problem. Somebody on the UK side is dropping the ball it seems. Ah is that it alright thanks. I've had no problem with other PS5 upgrades just this one, i have sent a message to the publisher, let's see if they get back to me. Update: Apparently they said that the EU isn't a free upgrade, so why does it say it is on the game description....? Edited January 30, 2021 by saiyanbloodstyle Link to comment Share on other sites More sharing options...
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