IsaacDK503 Posted June 20, 2021 Share Posted June 20, 2021 I have this problem since yesterday, I already tried everything, disconnect and connect to the Internet, rebuild the console database, restore licenses, and nothing works. This happens in all the accounts that I have on my PS4, including one of a friend, please help. ☹️ Link to comment Share on other sites More sharing options...
Smashero Posted June 20, 2021 Share Posted June 20, 2021 6 minutes ago, IsaacDK503 said: I have this problem since yesterday, I already tried everything, disconnect and connect to the Internet, rebuild the console database, restore licenses, and nothing works. This happens in all the accounts that I have on my PS4, including one of a friend, please help. Had this problem twice already, only restoring the system helped in my case :/. Link to comment Share on other sites More sharing options...
Pieroluc Posted June 20, 2021 Share Posted June 20, 2021 here is a link which mentions some possible fixes https://appuals.com/fix-playstation-error-occurred-no-error-code/ One user on the article commented that they called customer service to help. "I had this issue and just got it straightened out by calling customer service. Its kind of a variation of solution 3, but it doesn't require a friend. Just add a new user to your account and use the existing email and password to sign in. It will go through all the settings but then tell you on the last screen that someone is already using that account on this console. Back out of all the screens and go back to the profile that was having the issue, you will now be able to log back in." Link to comment Share on other sites More sharing options...
IsaacDK503 Posted June 20, 2021 Author Share Posted June 20, 2021 19 minutes ago, Smashero said: Had this problem twice already, only restoring the system helped in my case :/. Wow dude that really sucks :(. I really don't want to get to the point of deleting all my save files because I don't have cloud access right now 16 minutes ago, Pieroluc said: here is a link which mentions some possible fixes https://appuals.com/fix-playstation-error-occurred-no-error-code/ One user on the article commented that they called customer service to help. "I had this issue and just got it straightened out by calling customer service. Its kind of a variation of solution 3, but it doesn't require a friend. Just add a new user to your account and use the existing email and password to sign in. It will go through all the settings but then tell you on the last screen that someone is already using that account on this console. Back out of all the screens and go back to the profile that was having the issue, you will now be able to log back in." Mmm, I don't think my account is the problem, rather my console Link to comment Share on other sites More sharing options...
Smashero Posted June 20, 2021 Share Posted June 20, 2021 5 minutes ago, IsaacDK503 said: Wow dude that really sucks :(. I really don't want to get to the point of deleting all my save files because I don't have cloud access right now Back up to USB? Link to comment Share on other sites More sharing options...
IsaacDK503 Posted June 20, 2021 Author Share Posted June 20, 2021 1 minute ago, Smashero said: Back up to USB? That requires Plus too and I don't have it rn. I will wait for a next update to see if the error is fixed. Link to comment Share on other sites More sharing options...
Raidou Kuzunoha XIV Posted June 20, 2021 Share Posted June 20, 2021 1 minute ago, IsaacDK503 said: That requires Plus too and I don't have it rn. I will wait for a next update to see if the error is fixed. You don't need PS Plus to back up saves to a USB. You just need a USB with enough free space to back up all your saves. Have you tried rebuilding the database? You won't lose anything except maybe your folders if you have any. Link to comment Share on other sites More sharing options...
Helyx Posted June 20, 2021 Share Posted June 20, 2021 2 minutes ago, IsaacDK503 said: That requires Plus too It doesn't. Link to comment Share on other sites More sharing options...
Pieroluc Posted June 20, 2021 Share Posted June 20, 2021 11 minutes ago, IsaacDK503 said: Mmm, I don't think my account is the problem, rather my console fair enough, sorry if I could not help. And good luck! Link to comment Share on other sites More sharing options...
IsaacDK503 Posted June 20, 2021 Author Share Posted June 20, 2021 11 minutes ago, SuperSmexy500 said: You don't need PS Plus to back up saves to a USB. You just need a USB with enough free space to back up all your saves. Have you tried rebuilding the database? You won't lose anything except maybe your folders if you have any. Yes, I tried several times but it didn't work either Link to comment Share on other sites More sharing options...
Raidou Kuzunoha XIV Posted June 20, 2021 Share Posted June 20, 2021 12 minutes ago, IsaacDK503 said: Yes, I tried several times but it didn't work either Just noticed you mention it in the OP, guess I missed it, my bad. All I can really suggest at this point is maybe try connecting to a different access point if you can (even if online stuff seems to work fine on it otherwise), or contact Sony. Link to comment Share on other sites More sharing options...
IsaacDK503 Posted June 20, 2021 Author Share Posted June 20, 2021 Thank you all for responding. I just fixed it restoring default settings. (Settings) > [Initialization] > [Restore Default Settings] Link to comment Share on other sites More sharing options...
Property_Damage Posted June 21, 2021 Share Posted June 21, 2021 (edited) I havent touched the ps4 in my bedroom in ages i turned it on, updated to 8.50 clicked on a few games to download update files for and now its constantly putting itself into rest mode or shutting down completely while its trying to restore my external hard drive because its improperly shutting itself down edit: now my ps4 turns on and asks me to plug in my controller to start the ps4, so i do so, now its in safe mode asking me to connect a usb device that contains 8.50 to reinstall, wtf Edited June 21, 2021 by Property_Damage Link to comment Share on other sites More sharing options...
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