timpurnat Posted February 7, 2023 Share Posted February 7, 2023 (edited) I just turned on my ps5 and got greeted by this error code WS-116332-6 "This PS5's services access is permanently or temporarily suspended". Did anyone have this issue? Anyone knows and fixes? This is so annoying... I just hope the ban is temporary, I can't even see if it is...does anyone know if I can contact the support about this? Also it appears to be a console ban, not an account as I can still play online on ps4 just fine Error: UPDATE! I contacted sony support, gave them my serial number, and got this response: Quote Thanks for waiting. I can see that this console has received a 7-day suspension as we've confirmed that this device was involved with unauthorized activity on multiple accounts. The suspension shall be lifted from the console on 15/02/23. When I asked to elaborate they said this: Quote Unfortunately not. I can only advise that we've confirmed the console was involved in unauthorised activity on multiple accounts during our investigations. I think it could be something to do with game sharing, I think 2 or more accounts got blocked for a short period of time or they just did a ban wave recently (Had some banned accounts on my ps5 before, months ago). So I just want to say, be careful and don't do it on a massive scale UPDATE: My ps5 has been unbanned after exactly 7 days Edited February 15, 2023 by timpurnat Link to comment Share on other sites More sharing options...
Stanislav669 Posted February 7, 2023 Share Posted February 7, 2023 (edited) It happened to me too 1h ago while i was playing on my ps5........ Edited February 7, 2023 by Stanislav669 1 Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 (edited) 3 minutes ago, Stanislav669 said: It happened to me too 1h ago while i was playing on my ps5........ What the hell man, I hope we can get more information on this...apparently people got that when they redeemed ps5 collection for others in the past Edited February 7, 2023 by timpurnat Link to comment Share on other sites More sharing options...
Cruscah Posted February 7, 2023 Share Posted February 7, 2023 Looks like it's an issue with PSN, even though status.playstation.com doesn't show anything wrong 1 Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 2 minutes ago, Cruscah said: Looks like it's an issue with PSN, even though status.playstation.com doesn't show anything wrong Are you sure? Why do you think so? Link to comment Share on other sites More sharing options...
Cruscah Posted February 7, 2023 Share Posted February 7, 2023 Just now, timpurnat said: Are you sure? Why do you think so? Not 100% sure, but you can check on Twitter by searching "PSN down" and see lots of people complaining on recent tweets, and also on threads like this one on Reddit Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 3 minutes ago, Cruscah said: Not 100% sure, but you can check on Twitter by searching "PSN down" and see lots of people complaining on recent tweets, and also on threads like this one on Reddit I do see a lot of people complaining, but all just have connectivity issues. My console is straight up banned from accessing the psn Link to comment Share on other sites More sharing options...
LadyGallethX3 Posted February 7, 2023 Share Posted February 7, 2023 31 minutes ago, timpurnat said: apparently people got that when they redeemed ps5 collection for others in the past then did you? if not nothing to fear. Link to comment Share on other sites More sharing options...
TheLoneliestPanda Posted February 7, 2023 Share Posted February 7, 2023 I thought it was just an issue with my Internet, but I guess PSN is acting up again. Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 Just now, LadyGallethX3 said: then did you? if not nothing to fear. I did not, no idea what's going on Just now, TheLoneliestPanda said: I thought it was just an issue with my Internet, but I guess PSN is acting up again. What error are you getting? Link to comment Share on other sites More sharing options...
leandrorhcp Posted February 7, 2023 Share Posted February 7, 2023 I was just playing Assassin's Creed III and my game closed because PSN is not able to verify the license when I own this game on my very own account. Yet another example of why I won't ever support a digital future. These kind of issues are just ridiculous. 1 Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 Just now, leandrorhcp said: I was just playing Assassin's Creed III and my game closed because PSN is not able to verify the license when I own this game on my very own account. Yet another example of why I won't ever support a digital future. These kind of issues are just ridiculous. Do you get any errors when trying to log in? Link to comment Share on other sites More sharing options...
Cruscah Posted February 7, 2023 Share Posted February 7, 2023 (edited) 7 minutes ago, timpurnat said: I do see a lot of people complaining, but all just have connectivity issues. My console is straight up banned from accessing the psn That's weird man, hopefully it's related to the outage ? Edit: Ok, I'm back in the game, restoring licenses still not working Edited February 7, 2023 by Cruscah 1 Link to comment Share on other sites More sharing options...
TheLoneliestPanda Posted February 7, 2023 Share Posted February 7, 2023 Just now, timpurnat said: Do you get any errors when trying to log in? WS-116521-6 everytime I try to verify my license 1 Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 For me, ps4 works just fine, ps5 has the issue, so it's so weird Link to comment Share on other sites More sharing options...
leandrorhcp Posted February 7, 2023 Share Posted February 7, 2023 4 minutes ago, timpurnat said: Do you get any errors when trying to log in? I'm logged in just fine, but I can't play any of my digital games because PSN is not able to verify licenses. It's so incredibly stupid your own digital library is bricked because their servers go down. Link to comment Share on other sites More sharing options...
Mavmathics Posted February 7, 2023 Share Posted February 7, 2023 It’s 100% psn not working, check this site (it’s German but the chart shows how many people have connectivity issues): https://allestörungen.de/stoerung/playstation-network/ Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 (edited) 3 minutes ago, Mavmathics said: It’s 100% psn not working, check this site (it’s German but the chart shows how many people have connectivity issues): https://allestörungen.de/stoerung/playstation-network/ I really hope that is the case for me and stanislav, because I would be devastated if my ps5 got permabanned. Edited February 7, 2023 by timpurnat 1 Link to comment Share on other sites More sharing options...
RoxasOnFire Posted February 7, 2023 Share Posted February 7, 2023 I'm having the same issue. Though I can play games from a friends profile on mine. It seems to only affect my games. 1 Link to comment Share on other sites More sharing options...
Stanislav669 Posted February 7, 2023 Share Posted February 7, 2023 Guys.. You talk about license problems? I can't sign in on my ps5 with my account or to add other account - i got this error msg every time while i am pressing the "Sign In" button... Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 3 minutes ago, Stanislav669 said: Guys.. You talk about license problems? I can't sign in on my ps5 with my account or to add other account - i got this error msg every time while i am pressing the "Sign In" button... Yup I get this everytime Link to comment Share on other sites More sharing options...
DavySuicide Posted February 7, 2023 Share Posted February 7, 2023 Same here, Link to comment Share on other sites More sharing options...
Cruscah Posted February 7, 2023 Share Posted February 7, 2023 https://status.playstation.com/en-us/ Quote Affected platforms: PS4, PS5 Affected services: You might have difficulty launching games, apps, or network features. We're working to resolve the issue as soon as possible. Thank you for your patience. Start: 02/07/2023, 7:23 PM There we go, at least we know that Sony is aware of something ? Link to comment Share on other sites More sharing options...
timpurnat Posted February 7, 2023 Author Share Posted February 7, 2023 1 minute ago, DavySuicide said: Same here, this error exactly or just licenses? Link to comment Share on other sites More sharing options...
CelestialRequiem Posted February 7, 2023 Share Posted February 7, 2023 No issue here. My account is Japanese. Mostly seems to be an EU thing. Link to comment Share on other sites More sharing options...
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