CrimsonFalzar Posted October 16, 2016 Share Posted October 16, 2016 (edited) So I pre-ordered south park and when I got on today I noticed that It said I didn't have it pre-ordered ???? It also has locked me out of stick of truth saying I need to buy it ???? This is on the Playstation store btw. Edited October 16, 2016 by ChastityFail Link to comment Share on other sites More sharing options...
SnowxSakura Posted October 16, 2016 Share Posted October 16, 2016 Contact customer support, it's likely an error on the store Link to comment Share on other sites More sharing options...
CrimsonFalzar Posted October 16, 2016 Author Share Posted October 16, 2016 Oh... they cancelled my Pre-order I guess because they pushed back the release date? Link to comment Share on other sites More sharing options...
BIOHAZARD-R-US Posted October 16, 2016 Share Posted October 16, 2016 They can't do that, just canceling preorders just because a game got pushed back a little. No one else does that, and no one should be able to do that. Check your card statements and transactions and see if money was refunded to you. But I don't think it's been cancelled, cuz a preorder cancelation would have no affect on The Stick of Truth Link to comment Share on other sites More sharing options...
SnowxSakura Posted October 16, 2016 Share Posted October 16, 2016 Unless the development of a game was terminated, there isn't any reason to cancel your pre-order Link to comment Share on other sites More sharing options...
ChickenExotic Posted October 16, 2016 Share Posted October 16, 2016 They can't do that, just canceling preorders just because a game got pushed back a little. No one else does that, and no one should be able to do that. Check your card statements and transactions and see if money was refunded to you. But I don't think it's been cancelled, cuz a preorder cancelation would have no affect on The Stick of Truth Sony sent an email 2 weeks ago telling players that because it got delayed, they have to click on a link stating that they agree with the delay and still want the game pre-ordered. (which is great in my opinion) if people didnt do anything, it would be cancelled in 10 days, so this is what happened to OP. He was notified, but most likely didnt check his emails or ignored it. 2 Link to comment Share on other sites More sharing options...
Caesar Clown Posted October 16, 2016 Share Posted October 16, 2016 They actually can cancel the preorder if the game is pushed back. They do it since some people will throw a tantrum and want the preorder canceled in a fit of rage. And as the post above me says, Sony even sent out a head's up. Link to comment Share on other sites More sharing options...
BlazingCat83 Posted October 16, 2016 Share Posted October 16, 2016 So if you place it now, should be no issue, right? Link to comment Share on other sites More sharing options...
BIOHAZARD-R-US Posted October 16, 2016 Share Posted October 16, 2016 Oh damn. That's actually quite understandable though. I just can't believe someone would cancel a preorder just cuz it got pushed back a couple months. The preorder still gets you the game regardless of its release date. Now that their preorder is cancelled, what are they gonna do, re-preorder? Link to comment Share on other sites More sharing options...
MesopithecusUK Posted October 16, 2016 Share Posted October 16, 2016 All you need to do is re-preorder, it's no big deal. The funds from your previous preorder just get returned to your PSN wallet. Same thing happened to us with No Mans Sky preorder Link to comment Share on other sites More sharing options...
CrimsonFalzar Posted October 16, 2016 Author Share Posted October 16, 2016 They can't do that, just canceling preorders just because a game got pushed back a little. No one else does that, and no one should be able to do that. Check your card statements and transactions and see if money was refunded to you. But I don't think it's been cancelled, cuz a preorder cancelation would have no affect on The Stick of Truth I have the money in my wallet it was cancelled. I just don't understand why That's interesting I went on my email and couldn't find an email about it. It's whatever doe I'll just get something else and re-order it next year since its near my birthday Link to comment Share on other sites More sharing options...
chickenbaltipie Posted October 17, 2016 Share Posted October 17, 2016 i got an email from Sony CS informing me that i could cancel my pre-order because of the delay. I actually replied to them asking what would happen to my digital copy of Stick of Truth - they haven't replied!!!! Link to comment Share on other sites More sharing options...
RzmmDX Posted October 17, 2016 Share Posted October 17, 2016 i got an email from Sony CS informing me that i could cancel my pre-order because of the delay. I actually replied to them asking what would happen to my digital copy of Stick of Truth - they haven't replied!!!! Just got cancelled, repaid and it was unlocked. Link to comment Share on other sites More sharing options...
AJC3317 Posted October 18, 2016 Share Posted October 18, 2016 mine was cancelled as well, which i actually don't mind because the only reason i pre-ordered in the first place was to get the ps4 version of stick of truth. i'll still buy fractured but whole when it comes out, but now i can actually wait until it comes out which i always prefer to do Link to comment Share on other sites More sharing options...
Valyrious Posted October 18, 2016 Share Posted October 18, 2016 I remember there being a formality that you had to contact them if you wanted to keep your preorder active. And if you decided to get a refund, they would remove the license of the PS4 version of Stick of Truth. Which I'm sure anybody can understand why they'd do that. Link to comment Share on other sites More sharing options...
LetsHoldHands101 Posted October 18, 2016 Share Posted October 18, 2016 Mine was cancelled and I only received $27.52 for my refund when it's $89.99. Guess I have to contact support in the morning to get it sorted because as of now I will be spending more to just get my preorder back. Link to comment Share on other sites More sharing options...
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