giggedy Posted May 15, 2018 Share Posted May 15, 2018 Yesterday I tried to log in to PSN with my PS3 but it had lost connection to the internet. I tried to reconnect but the PS3 can't find an IP address each time. I have tried connecting using Easy and Custom methods, I have tried resetting my router, I have restored my PS3 to factory settings, I have tried changing the channel of my router, ensuring media connection is disabled and nothing works. Each time the wifi is detected and has a signal strength of 100% but for some reason, it shows up 2 or 3 times on the list. When I put in the password it takes a long time then says 'the key information exchange timed out. The WPA key you entered may not be correct.' It is worth noting that there is no problem for my iphone or PS4 and no one else has mentioned problems with another iphone, ipad or amazon fire. My laptop can also connect but for last few days the connection some time drops which I think must be connected. Any ideas of what is going on and how to fix it? Link to comment Share on other sites More sharing options...
MMDE Posted May 15, 2018 Share Posted May 15, 2018 Any way you could do custom method and post pictures of each step? Link to comment Share on other sites More sharing options...
ExHaseo Posted May 15, 2018 Share Posted May 15, 2018 This happened to me once. My PS3 just randomly decided it couldn't find an IP address, so I tried switching to wired connection, and it connected just fine. I switched back to wireless and that worked again too. No idea how or why this worked, but it's worth a shot. Link to comment Share on other sites More sharing options...
giggedy Posted May 15, 2018 Author Share Posted May 15, 2018 (edited) Yeah should be able to post pictures. MY Router and TV are different ends of a large room so I'm not sure my PS3 will reach both Edited May 15, 2018 by giggedy Link to comment Share on other sites More sharing options...
giggedy Posted May 15, 2018 Author Share Posted May 15, 2018 Turns out I don't know how to post pictures Link to comment Share on other sites More sharing options...
MMDE Posted May 15, 2018 Share Posted May 15, 2018 40 minutes ago, giggedy said: Turns out I don't know how to post pictures Just upload to some free image hosting site, and then just link the image here. Link to comment Share on other sites More sharing options...
PSXtreme_ Posted May 16, 2018 Share Posted May 16, 2018 1 hour ago, MMDE said: Just upload to some free image hosting site, and then just link the image here. Try http://photobucket.com/ FTW... Link to comment Share on other sites More sharing options...
giggedy Posted May 16, 2018 Author Share Posted May 16, 2018 Thanks, guys but no need. It is fixed In case your are interested...I found out this morning before work that the iPad and amazon fire also had problems that I wasn't aware of as I don't use them and I noticed that a couple of times in last few days my PS Vita needed to be signed in manually. When I got in from work I was told there were no further problems so I retried the PS3 and it has seemed to work but I haven't tested it yet. It looks like it was the router maybe despite not really having the same problems with the other devices that the PS3 had. Sorry for the waste of time and thanks anyway. Link to comment Share on other sites More sharing options...
Edunstar84 Posted December 31, 2019 Share Posted December 31, 2019 This is now happening to me. I'm on a wired connection for the time being, but it's really for my TV. Not sure if I have another Ethernet cable lying around somewhere. I'll try wireless tomorrow. Link to comment Share on other sites More sharing options...
DaivRules Posted December 31, 2019 Share Posted December 31, 2019 7 minutes ago, Edunstar84 said: This is now happening to me. I'm on a wired connection for the time being, but it's really for my TV. Not sure if I have another Ethernet cable lying around somewhere. I'll try wireless tomorrow. So it's not getting an IP address on wireless, but it is on a wired connection through the same router? Link to comment Share on other sites More sharing options...
Edunstar84 Posted December 31, 2019 Share Posted December 31, 2019 @DaivRules - Yes, same router. So weird that the my PS3 IP address disappeared. Link to comment Share on other sites More sharing options...
voodoo_eyes Posted December 31, 2019 Share Posted December 31, 2019 3 hours ago, Edunstar84 said: @DaivRules - Yes, same router. So weird that the my PS3 IP address disappeared. Have you tried the following potential solutions listed here and here? 1 Link to comment Share on other sites More sharing options...
Helyx Posted January 1, 2020 Share Posted January 1, 2020 If you have lots of extra family members on the same network, your DHCP is probably overworked. This can happen around major holidays if you're not monitoring the amount of devices grabbing onto your network. Link to comment Share on other sites More sharing options...
Edunstar84 Posted January 1, 2020 Share Posted January 1, 2020 9 hours ago, voodoo_eyes said: Have you tried the following potential solutions listed here and here? I think I've tried the first option. I haven't tried the 2nd one. My router box isn't in an accessible area, so it might take a while to get it. Link to comment Share on other sites More sharing options...
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