DestroyYourLife Posted December 18, 2019 Share Posted December 18, 2019 3 hours ago, MissDreamer said: My profile just updated. It should be fixed for everyone now. Nope 8 hours ago, Noctua1980 said: Hello The same here. Have been a PS4 Pro owner since December 5th. Only games and apps as downloads are shown in the profile. Games from CD are not displayed and do not appear in the list under "Secret Games". I contact support and received the following instructions: Safe Mode option 4,5 and 7. Tried everything and nothing helps. Contacted the support again and I had to take screenshots and details. Now it has been passed on to a team of specialists. Greetings from switzerland I wish you a lot of patience and hope there will be a solution soon. Christoph I've owned the Ps4 pro since its initial release...What in the world is the "secret games" list? Link to comment Share on other sites More sharing options...
Valzentia Posted December 18, 2019 Share Posted December 18, 2019 It's sort of updated for me; 36 Fragments of Midnight appears but Drowning, Jack N' Jill DX, Super Weekend Mode, A Winter's Daydream, and several other games don't. Link to comment Share on other sites More sharing options...
DestroyYourLife Posted December 18, 2019 Share Posted December 18, 2019 Okay so i turned off my system for about 15 minutes, turned it back on and everything seems to be working whether its digital or physical games. So if your still having a problem restart your system or leave it off for a couple minutes before starting any of your unlisted games 'cause before i did that and started games it still wouldn't update the list properly but is doing so now. Link to comment Share on other sites More sharing options...
Lobrau-DK- Posted December 18, 2019 Share Posted December 18, 2019 Hey Guys had the same problem also been calling alot seems like it worked. also got mine updated Hope it work for you too Link to comment Share on other sites More sharing options...
SirShavesALot Posted December 19, 2019 Share Posted December 19, 2019 It started working for me again. Link to comment Share on other sites More sharing options...
Guest Posted December 19, 2019 Share Posted December 19, 2019 Guys post on their twitter so more angry people can ban together. We obviously need a riot. Link to comment Share on other sites More sharing options...
ShonenCat Posted December 19, 2019 Share Posted December 19, 2019 Hey, everyone. Came here to let you all know that my game list started updating again. Looks like they still know how to fix a thing or two over at PlayStation Be sure to check for yourselves as well. 2 Link to comment Share on other sites More sharing options...
Apink_69 Posted December 19, 2019 Share Posted December 19, 2019 Indeed looks like it's back to working for me too. Just restarted each missing game for a minute and clicked on sync with playstation network and all appears to be back to normal phew! 2 Link to comment Share on other sites More sharing options...
EmaCroft Posted December 19, 2019 Share Posted December 19, 2019 Just want to confirm that my game list is working just fine as well. I also had a wee software system update of around 400mb, dunno if the two things are linked but it might be useful to update your system, just to be sure. Oddly enough, PS support replied to my email just before the issue was solved, so... At least we got this solved. Link to comment Share on other sites More sharing options...
WorldsBestSpy Posted December 19, 2019 Share Posted December 19, 2019 System Update 7.02 is out, should mean its fixed now. Ill confirm myself in a bit. Link to comment Share on other sites More sharing options...
WorldsBestSpy Posted December 19, 2019 Share Posted December 19, 2019 Can confirm its working. Mortal Kombat 11 finally got added to my list. Hallelujah Sony. Only took you about 3 weeks. Link to comment Share on other sites More sharing options...
Noctua1980 Posted December 19, 2019 Share Posted December 19, 2019 Yep, now it works ?? Link to comment Share on other sites More sharing options...
ASSASS1NPL Posted December 19, 2019 Share Posted December 19, 2019 It's working for me too. Link to comment Share on other sites More sharing options...
Raidou Kuzunoha XIV Posted December 19, 2019 Share Posted December 19, 2019 Good to hear it's working again for a lot of people here, though sadly it still seems bugged for me. Updated to 7.02 as well, and my games list looks no different from how it did a few days ago. Not sure why, but hopefully I see it resolve itself soon-ish. Link to comment Share on other sites More sharing options...
Dokusha Posted December 19, 2019 Share Posted December 19, 2019 5 minutes ago, SuperSmexy500 said: Good to hear it's working again for a lot of people here, though sadly it still seems bugged for me. Updated to 7.02 as well, and my games list looks no different from how it did a few days ago. Not sure why, but hopefully I see it resolve itself soon-ish. Perhaps a silly question, but... Did you play any of the missing games since installing the system update? My missing game only appeared on the list once I'd actually played it again. 2 Link to comment Share on other sites More sharing options...
Raidou Kuzunoha XIV Posted December 19, 2019 Share Posted December 19, 2019 11 minutes ago, Serethyn said: Perhaps a silly question, but... Did you play any of the missing games since installing the system update? My missing game only appeared on the list once I'd actually played it again. Thanks for the reply. I can confirm that starting up a game that was previously missing from the list does indeed actually update the list now. I don't remember needing to do this last time this issue occurred, but I may have just forgotten about it. 1 Link to comment Share on other sites More sharing options...
alantai930 Posted December 20, 2019 Share Posted December 20, 2019 the problem was probably caused to the black friday sales. The servers just had issues most likely because there was a lot of people on that day. Link to comment Share on other sites More sharing options...
VoidVictorious Posted December 20, 2019 Share Posted December 20, 2019 12 hours ago, alantai930 said: the problem was probably caused to the black friday sales. The servers just had issues most likely because there was a lot of people on that day. No, unfortunately it has happened randomly in the past. The only remedy is calling and messaging Sony. Everyone here did that and it worked just like it did in the past. Link to comment Share on other sites More sharing options...
easterkeke Posted December 25, 2019 Share Posted December 25, 2019 As of update 7.02 my profile seems to be updating once again with new games ? Link to comment Share on other sites More sharing options...
TA_317 Posted November 6, 2020 Share Posted November 6, 2020 I'm having this problem aswell, any solutions? Link to comment Share on other sites More sharing options...
VoidVictorious Posted November 6, 2020 Share Posted November 6, 2020 4 hours ago, TA_317 said: I'm having this problem aswell, any solutions? It has and always will be a Sony issue. The only way to get it fixed is to contact them. Every time a lot of people have contacted them the issue usually gets fixed in a week. 4 hours ago, TA_317 said: I'm having this problem aswell, any solutions? When was the last time your games list updated? Link to comment Share on other sites More sharing options...
TA_317 Posted November 7, 2020 Share Posted November 7, 2020 (edited) 19 hours ago, VoidVictorious said: It has and always will be a Sony issue. The only way to get it fixed is to contact them. Every time a lot of people have contacted them the issue usually gets fixed in a week. When was the last time your games list updated? My games list was last updated 3 months ago... It might be my PS4, because when i played other new games on a second profile it didn't update the games played list. Edited November 7, 2020 by TA_317 Forgot to add some details Link to comment Share on other sites More sharing options...
VoidVictorious Posted November 7, 2020 Share Posted November 7, 2020 6 minutes ago, TA_317 said: My games list was last updated 3 months ago... It might be my PS4, because when i played other new games on a second profile it didn't update the games played list. I’ll try updating mine and see what happens. I’ll shoot you a reply. Link to comment Share on other sites More sharing options...
TA_317 Posted November 7, 2020 Share Posted November 7, 2020 3 minutes ago, VoidVictorious said: I’ll try updating mine and see what happens. I’ll shoot you a reply. Okay thanks. Link to comment Share on other sites More sharing options...
VoidVictorious Posted November 7, 2020 Share Posted November 7, 2020 26 minutes ago, TA_317 said: Okay thanks. Mine did update. I would do a bit of troubleshooting on your part. Sorry dude. Link to comment Share on other sites More sharing options...
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