Faty_CZ_ Posted May 21, 2022 Share Posted May 21, 2022 Hi, in last few weeks I cant properly browse this website from my safari web browser via my iPhone 13. Every time Im getting this pop up about "we value your privacy" and then automaticly I get black page with "A problem repeatedly occurred on psnprofiles". Is there any fix? via PC everything works fine but I dont have any PC in my place where I play PS5. Thank you 1 Link to comment Share on other sites More sharing options...
batrey77 Posted May 21, 2022 Share Posted May 21, 2022 Hi, I have the exact same problem. it happens on both my iphone and ipad on safari and chrome. I have no issue on computer. Link to comment Share on other sites More sharing options...
HusKy Posted May 21, 2022 Share Posted May 21, 2022 Works fine for me on iOS in Safari. Try in incognito tab or maybe clear your browser data and try again. 1 Link to comment Share on other sites More sharing options...
batrey77 Posted May 21, 2022 Share Posted May 21, 2022 I just tried clearing my browser data and incognito tab. No effect. it's frustating not being able to use the site on mobile device for the moment (i'm sure it will be fixed) but at least i can access it on computer when i'm at home. Link to comment Share on other sites More sharing options...
HuntingFever Posted May 21, 2022 Share Posted May 21, 2022 33 minutes ago, HusKy said: Works fine for me on iOS in Safari. Try in incognito tab or maybe clear your browser data and try again. Same here. I have no issues surfing the site via Safari on my iPad. Have you tried resetting your network settings or even restoring your phone to its defaults? Link to comment Share on other sites More sharing options...
MidnightDragon Posted May 21, 2022 Share Posted May 21, 2022 Just tried on my iPhone. Seems fine to me. Link to comment Share on other sites More sharing options...
totallycrushed Posted May 21, 2022 Share Posted May 21, 2022 Are you running a VPN? Just suggesting anything really. I’m on iOS and on safari right now and no problem, didn’t even need to renew the cookie gathering stuff that has been popping up on everything else. 1 Link to comment Share on other sites More sharing options...
batrey77 Posted May 21, 2022 Share Posted May 21, 2022 The thing is when i go to the site the popup "we value your privacy" appears and i can't click on the more options or accept buttons. Link to comment Share on other sites More sharing options...
BlindMango Posted May 21, 2022 Share Posted May 21, 2022 I wonder if that could be some sort of “advertisement” doing that Link to comment Share on other sites More sharing options...
megslushboy Posted May 21, 2022 Share Posted May 21, 2022 (edited) Have you guys tried the option to view the Desktop version of the site? If so, does that give the same error? Edit: I am unfamiliar with Safari, but most mobile web browsers have an option to force you browser to display websites as if you were on a PC. Edited May 21, 2022 by megslushboy 1 Link to comment Share on other sites More sharing options...
amurnin100 Posted May 21, 2022 Share Posted May 21, 2022 6 hours ago, batrey77 said: The thing is when i go to the site the popup "we value your privacy" appears and i can't click on the more options or accept buttons. Have you tried to view the website on phone mode ? Link to comment Share on other sites More sharing options...
batrey77 Posted May 25, 2022 Share Posted May 25, 2022 We can't post videos here so i put one on my twitter (same name as here) so you can see what we got. And i tried everything you all said but to no effect. Link to comment Share on other sites More sharing options...
CasiRoyal Posted May 25, 2022 Share Posted May 25, 2022 I have the same issue (iPad, iPhone, mac) for like a week now and it makes this site unusable The only thing left is my PlayStation, everything else is iOS based and no longer works. And I don't think it's related to Safari btw. because I have Opera too and it doesn't work either. So it's most likely not the browser. At least that would be my guess Link to comment Share on other sites More sharing options...
HuntingFever Posted May 25, 2022 Share Posted May 25, 2022 56 minutes ago, CasiSwfc said: I have the same issue (iPad, iPhone, mac) for like a week now and it makes this site unusable The only thing left is my PlayStation, everything else is iOS based and no longer works. And I don't think it's related to Safari btw. because I have Opera too and it doesn't work either. So it's most likely not the browser. At least that would be my guess It sounds to me like a firmware bug, in which case you will have to wait for the next update and see if that helps . Link to comment Share on other sites More sharing options...
HusKy Posted May 26, 2022 Share Posted May 26, 2022 9 hours ago, CasiSwfc said: I have the same issue (iPad, iPhone, mac) for like a week now and it makes this site unusable The only thing left is my PlayStation, everything else is iOS based and no longer works. And I don't think it's related to Safari btw. because I have Opera too and it doesn't work either. So it's most likely not the browser. At least that would be my guess You are saying it doesn't work on macOS either? Try different browsers. (Safari, Chrome, Firefox,...) On iOS, all browsers are basically Safari with different UI because of their restrictions so that's probably why other iOS browsers don't work either. Link to comment Share on other sites More sharing options...
YesImAPwnda Posted May 26, 2022 Share Posted May 26, 2022 (edited) It works if you are logged in and use a Premium Account. That’s also why everyone else with premium here doesn’t have a problem with it. I primary use the incognito mode in safari and because I’m not logged in there I also have the problem on the main page + Forum. I would also think this is a bug with some ads Edited May 26, 2022 by YesImAPwnda Link to comment Share on other sites More sharing options...
SP71Q Posted May 26, 2022 Share Posted May 26, 2022 On 21/05/2022 at 10:41 AM, Faty_CZ_ said: Hi, in last few weeks I cant properly browse this website from my safari web browser via my iPhone 13. Every time Im getting this pop up about "we value your privacy" and then automaticly I get black page with "A problem repeatedly occurred on psnprofiles". Is there any fix? via PC everything works fine but I dont have any PC in my place where I play PS5. Thank you Works fine for me on iOS but I do have DuckDuckGo set as default browser (if that make's a difference). 2 Link to comment Share on other sites More sharing options...
craig_obviously Posted May 26, 2022 Share Posted May 26, 2022 4 minutes ago, SP71Q said: Works fine for me on iOS but I do have DuckDuckGo set as default browser (if that make's a difference). oddly enough I was also doing this but now I just run it in the duckduckgo app... trouble free 2 Link to comment Share on other sites More sharing options...
HusKy Posted May 26, 2022 Share Posted May 26, 2022 3 hours ago, YesImAPwnda said: It works if you are logged in and use a Premium Account. That’s also why everyone else with premium here doesn’t have a problem with it. I primary use the incognito mode in safari and because I’m not logged in there I also have the problem on the main page + Forum. I would also think this is a bug with some ads No problem for me logged out in incognito. Link to comment Share on other sites More sharing options...
CasiRoyal Posted May 26, 2022 Share Posted May 26, 2022 38 minutes ago, SP71Q said: Works fine for me on iOS but I do have DuckDuckGo set as default browser (if that make's a difference). Can confirm, DuckDuckGo does indeed work without issues. Thanks!! 1 Link to comment Share on other sites More sharing options...
batrey77 Posted May 28, 2022 Share Posted May 28, 2022 Thanks for the DuckDuckGo info guys. It works fine now with DuckDuckGo. Link to comment Share on other sites More sharing options...
Arzoden Posted May 28, 2022 Share Posted May 28, 2022 @batrey77 Well i'm glad it works for you, but i would try clearing your history // Cookies if you want to use Safari Make sure your iphone is updated to the latest version Restart your iphone And try again on safari I had a minor issue this morning where pictures were not being updated but this was quickly fixed when i deleted all my cookies and refreshed my safari Is your iphone Jailbroken? This might cause issues 2 Link to comment Share on other sites More sharing options...
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