Loutisu Posted January 29 Share Posted January 29 I'm not sure where to post this but I had gotten my PS5 in late November 2023 and I only played it for a few weeks then moved back to PC gaming lol.. Anyways I stopped playing around December 16th ish and started playing it again a few days ago and while going for the No Man's Sky platinum (PS5) version, the system would keep crashing. I figured it was just No Man's Sky causing it because it would crash all the time on PS4 but this would crash the entire console. Over the span of like 3 days it crashed the system 8 times. I was so close to finishing the platinum for the game. (I noticed it crashed most of the time during a storm when a supercell formed) and now it won't even turn on. It beeps once with the blue light and just doesn't turn on. I've seen some videos and read up on changing the outlet, unplugging the console for a few minutes ect, but nothing works. Good news is I bought it from Walmart and I'm only 73 days in out of the 90 for the warranty exchange but still this blows. I'd rather not make the trip out there. If anyone else has some recommendations for me to try and fix this issue I'd try them and I'd actually appreciate it and maybe someone else has the issue in the future could use this forum post as a reference. Link to comment Share on other sites More sharing options...
Popular Post DaivRules Posted January 29 Popular Post Share Posted January 29 9 minutes ago, Loutisu said: Good news is I bought it from Walmart and I'm only 73 days in out of the 90 for the warranty exchange but still this blows. I'd rather not make the trip out there. If anyone else has some recommendations for me to try and fix this issue I'd try them and I'd actually appreciate it and maybe someone else has the issue in the future could use this forum post as a reference. 90 days is just the store return policy, you have a one year warranty through Sony. Hopefully your saves were backed up, but I wouldn’t even recommend one more minute of your personal time for something so new not working. Take it back to the store and exchange it for another new one that will have another one year warranty. 9 Link to comment Share on other sites More sharing options...
Loutisu Posted January 29 Author Share Posted January 29 2 minutes ago, DaivRules said: 90 days is just the store return policy, you have a one year warranty through Sony. Hopefully your saves were backed up, but I wouldn’t even recommend one more minute of your personal time for something so new not working. Take it back to the store and exchange it for another new one that will have another one year warranty. Yeah, you're right. I'll probably just end up doing that and I've only played a handful of games on the PS5 anyways NMS, finished up BF1 online and Astro's Playroom and I don't have PS+ and don't think I uploaded them lol Link to comment Share on other sites More sharing options...
Popular Post LastMinuteSavior Posted January 29 Popular Post Share Posted January 29 1 hour ago, Loutisu said: I had gotten my PS5 in late November 2023 and I only played it for a few weeks then moved back to PC gaming lol Karma. The bad kind. 😁 4 8 Link to comment Share on other sites More sharing options...
Helyx Posted January 29 Share Posted January 29 2 hours ago, Loutisu said: If anyone else has some recommendations for me to try and fix this issue I'd try them Don't do anything, get it replaced since it's under warranty. 2 Link to comment Share on other sites More sharing options...
Colin_Raleigh Posted January 29 Share Posted January 29 Only 73 days? I'm no expert but that sounds like defective hardware. There was one time a few months before I got my PS5 that my PS4 went through a comparable number of crashes in just a few hours thanks to multiple power outages caused by a really bad storm, and that console was nearly 8 years old at the time. But it was working okay after that. 1 Link to comment Share on other sites More sharing options...
Lion_Squid Posted January 29 Share Posted January 29 (edited) Mine didn't even last six months before it started overheating, had to send it into Sony to get fixed. Also I'm on my second controller and I've noticed the initial signs that it's developing drift (sudden slight twitches to the left) so that's great. QC seems kind of lacking this gen. Edited January 29 by Lion_Squid 1 Link to comment Share on other sites More sharing options...
Dangisuckatgamin Posted January 29 Share Posted January 29 Mine croaked in 4 months. They did send me new though. 1 Link to comment Share on other sites More sharing options...
PHIL_DADDY1 Posted January 29 Share Posted January 29 Like others have already said, just get a new one and save yourself the pain of any possible remedies... (that'll probably drive you crazy)... 1 Link to comment Share on other sites More sharing options...
vanessaking2 Posted January 29 Share Posted January 29 That was bad luck. Hope you get a now one from Sony. 1 Link to comment Share on other sites More sharing options...
J-S_93 Posted January 29 Share Posted January 29 Sounds like the board got fried by the storm and components got taken out. Maybe get some surge protectors or something - some high quality outlets rated for that sort of thing. You don't want it reoccurring on your replacement. Link to comment Share on other sites More sharing options...
Charizarzar Posted January 29 Share Posted January 29 11 hours ago, Loutisu said: I'm not sure where to post this but I had gotten my PS5 in late November 2023 and I only played it for a few weeks then moved back to PC gaming lol.. Anyways I stopped playing around December 16th ish and started playing it again a few days ago and while going for the No Man's Sky platinum (PS5) version, the system would keep crashing. I figured it was just No Man's Sky causing it because it would crash all the time on PS4 but this would crash the entire console. Over the span of like 3 days it crashed the system 8 times. I was so close to finishing the platinum for the game. (I noticed it crashed most of the time during a storm when a supercell formed) and now it won't even turn on. It beeps once with the blue light and just doesn't turn on. I've seen some videos and read up on changing the outlet, unplugging the console for a few minutes ect, but nothing works. Good news is I bought it from Walmart and I'm only 73 days in out of the 90 for the warranty exchange but still this blows. I'd rather not make the trip out there. If anyone else has some recommendations for me to try and fix this issue I'd try them and I'd actually appreciate it and maybe someone else has the issue in the future could use this forum post as a reference. I did have issues last month with HFW constantly crashing, first time I've had any issues in nearly 2 years. I positioned it horizontally and haven't had it happen since, am just keeping it clean and monitoring it for now. But yeah, that's very early for yours to be having problems so it may just be defective. 😕 1 Link to comment Share on other sites More sharing options...
Dinniestar Posted January 29 Share Posted January 29 get that returned to store you bought it/get in contact with Sony in regards to warranty get a new PS5 ASAP 1 Link to comment Share on other sites More sharing options...
Loutisu Posted January 29 Author Share Posted January 29 2 hours ago, J-S_93 said: Sounds like the board got fried by the storm and components got taken out. Maybe get some surge protectors or something - some high quality outlets rated for that sort of thing. You don't want it reoccurring on your replacement. Sorry, I meant a supercell storm in No Man’s Sky not IRL. I have surge protectors because one time many years ago I did have my Xbox One power supply go out because of an electric surge that came through and good thing it was the old first gen phat model, I just had to replace the external power supply. It was the only thing directly connected to an outlet during that storm that night lol. 2 Link to comment Share on other sites More sharing options...
Viper Posted January 29 Share Posted January 29 Which model PS5 is it? OG or one of the new Slims? Because I feel like I keep seeing more people talking about failure rates lately with their new Slims. But yeah, like other's have said you're in good window right now to just drop everything and get a new one. Better now than when it's out of warranty and you'd be stuck paying for a new one. 1 Link to comment Share on other sites More sharing options...
Loutisu Posted January 29 Author Share Posted January 29 (edited) 6 minutes ago, Viper said: Which model PS5 is it? OG or one of the new Slims? Because I feel like I keep seeing more people talking about failure rates lately with their new Slims. But yeah, like other's have said you're in good window right now to just drop everything and get a new one. Better now than when it's out of warranty and you'd be stuck paying for a new one. It was actually the new slim disc model. The one that came with MWIII bundle. Model CFO-2015 Edited January 29 by Loutisu Context Link to comment Share on other sites More sharing options...
sepheroithisgod Posted January 29 Share Posted January 29 (edited) I doubt it, but it does sound similar to when my system was overheating. The system would just turn off, and I would have to unplug it to turn it back on. Taking off the covers and blowing some air into the fan to remove the dust solved the problem. That said, I doubt that much dust could build up in a new system, so I would imagine it is defective hardware. Either way, send that back to Sony. Edited January 29 by sepheroithisgod 1 Link to comment Share on other sites More sharing options...
Loutisu Posted January 29 Author Share Posted January 29 (edited) 1 hour ago, sepheroithisgod said: That said, I doubt that much dust could build up in a new system, so I would imagine it is defective hardware. Either way, send that back to Sony. Yes it’s basically dustless. https://imgur.com/bLXipTU Edited January 29 by Loutisu Changed the picture hosting site because I used Imgur back in the day and less ads than the previous link 1 Link to comment Share on other sites More sharing options...
ruexnimbus Posted January 29 Share Posted January 29 (edited) I'm not a fan of the PS5 M.2 solid state drives. They get extremely hot and their placement within the computer architecture prevents the system from having sufficient I/O to monitor and interact with it. The memory being located at the PCI bus is certainly much faster in terms of data rate but it sacrifices a lot of interface options and it juices the hardware much more than an ordinary computer. Edited January 29 by ruexnimbus typo Link to comment Share on other sites More sharing options...
J-S_93 Posted January 29 Share Posted January 29 4 hours ago, Loutisu said: Sorry, I meant a supercell storm in No Man’s Sky not IRL. I have surge protectors because one time many years ago I did have my Xbox One power supply go out because of an electric surge that came through and good thing it was the old first gen phat model, I just had to replace the external power supply. It was the only thing directly connected to an outlet during that storm that night lol. LMFAO, Sorry, I probably skimmed the post and didn't read properly - my bad, mate. 💀☠️ 1 Link to comment Share on other sites More sharing options...
vanessaking2 Posted January 31 Share Posted January 31 I hope my PS5 won't give up so soon. Link to comment Share on other sites More sharing options...
draqilo Posted January 31 Share Posted January 31 On 1/28/2024 at 10:10 PM, LastMinuteSavior said: Karma. The bad kind. 😁 If you got PS5, you better stay on it. From the day¸ I got my PS5(2 years ago), I say goodbye to family and friends... 1 Link to comment Share on other sites More sharing options...
Popular Post LastMinuteSavior Posted January 31 Popular Post Share Posted January 31 (edited) 30 minutes ago, draqilo said: From the day¸ I got my PS5(2 years ago), I say goodbye to family and friends... "You're all the family I need." Edited January 31 by LastMinuteSavior 1 4 Link to comment Share on other sites More sharing options...
CosmoWolf_ Posted February 1 Share Posted February 1 On 1/29/2024 at 1:29 AM, Loutisu said: I'm not sure where to post this but I had gotten my PS5 in late November 2023 and I only played it for a few weeks then moved back to PC gaming lol.. Anyways I stopped playing around December 16th ish and started playing it again a few days ago and while going for the No Man's Sky platinum (PS5) version, the system would keep crashing. I figured it was just No Man's Sky causing it because it would crash all the time on PS4 but this would crash the entire console. Over the span of like 3 days it crashed the system 8 times. I was so close to finishing the platinum for the game. (I noticed it crashed most of the time during a storm when a supercell formed) and now it won't even turn on. It beeps once with the blue light and just doesn't turn on. I've seen some videos and read up on changing the outlet, unplugging the console for a few minutes ect, but nothing works. Good news is I bought it from Walmart and I'm only 73 days in out of the 90 for the warranty exchange but still this blows. I'd rather not make the trip out there. If anyone else has some recommendations for me to try and fix this issue I'd try them and I'd actually appreciate it and maybe someone else has the issue in the future could use this forum post as a reference. my first PS5 did something similar. Any game would crash after a minute and nothing like factory resetting would fix it. Send it to Sony ASAP for repair because there's likely nothing you can do yourself. Just hope they fix it because they are notoriously useless with stuff like this. If you could get a full refund from wallmart just do that. The place I bought from in the UK gave me a full refund and I just bought another one. I would honestly just do that instead of send it for repair. Make the trip Link to comment Share on other sites More sharing options...
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