hotdog_president Posted November 25, 2018 Share Posted November 25, 2018 1 hour ago, RJP_X said: they still haven't fixed the point earnings? still says passes will carry over, ect. its been quite some time since they relaunched the site and i check every so often and its not updated yet. :. Hope you're not holding on to the fact that trophy progress will carry over... they discontinued it officially per their terms and conditions: Quote Trophy Pass: The Trophy Pass program has been discontinued. Sony Rewards members will not be able to unlock a new Trophy Pass after October 29, 2018. For Sony Rewards members that unlocked a Trophy Pass prior to October 29, 2018, you may continue earning Sony Rewards points through the Trophy Pass program until November 7, 2019, at which time the program will be permanently discontinued for all Sony Rewards members. Link to comment Share on other sites More sharing options...
RJP_X Posted November 25, 2018 Share Posted November 25, 2018 12 minutes ago, hotdog_president said: Hope you're not holding on to the fact that trophy progress will carry over... they discontinued it officially per their terms and conditions: ah shucks, didn't know that. Link to comment Share on other sites More sharing options...
Viper Posted November 25, 2018 Share Posted November 25, 2018 Yeah I can't believe the passes are still down...it's going on what? 3 weeks since the site came back up? They really had no plan in place when they decided to do this. Link to comment Share on other sites More sharing options...
StraightVege Posted November 26, 2018 Share Posted November 26, 2018 A couple of folks on Reddit were recently told that the fix for missing points has been delayed until sometime next month: Quote Ballzinferno: As of Nov 6, I should have been able to redeem $30 worth of points from the rewards and I've been going back and forth with them all month. Today, instead of giving me an everything will magically be fixed date a week away, now they say the fix has been delayed til next month sometime and there's nothing they can do now. Quote eltonto82: The new Sony Rewards website is having massive issues. Points from PSN purchases aren't reflecting a week after purchase. Used to be 48 hours max. I have a PS Visa and my points from my last statement haven't posted and its been a week. As well, used to take 48 hrs after my bills my billing cycle ended. Same thing, told me they are aware of all those issues and a fix should be in place next month. The ineptitude is becoming funny at this stage. Wouldn't be surprised if they don't get it fixed before 2019. 1 Link to comment Share on other sites More sharing options...
starcrunch061 Posted November 26, 2018 Share Posted November 26, 2018 It's always amazing to me how Sony screws these things up. Why didn't they just say, from the getgo, that trophies would no longer count towards reward after such and such date, and THEN revamp their site? Link to comment Share on other sites More sharing options...
StraightVege Posted November 29, 2018 Share Posted November 29, 2018 You guys might want to check your points totals, because it looks like points are starting to slowly trickle in; I just received an additional 128 points from old Capital One purchases, leaving me at 322 total. Still missing around 1500, though. Also, I noticed a few changes on my dashboard: I'm seeing old points activities from back in March show up, I have an "Available" Silver Trophy Pass (it showed two gold passes before), and clicking on "view all" points activity now gives an error message. They're clearly doing something. Link to comment Share on other sites More sharing options...
hotdog_president Posted November 29, 2018 Share Posted November 29, 2018 I just checked mine, and I still haven't seen an update to my points... I haven't seen any PSN purchase points added since 10/19/18, and no PS Card points have been added since then either. Sucks, because I'm waiting on close to 2000 points between PSN purchases and my credit card rewards! I'm making sure to keep track as I use my PS Card quite a bit! Link to comment Share on other sites More sharing options...
RJP_X Posted December 11, 2018 Share Posted December 11, 2018 On 11/28/2018 at 11:40 PM, hotdog_president said: I just checked mine, and I still haven't seen an update to my points... I haven't seen any PSN purchase points added since 10/19/18, and no PS Card points have been added since then either. Sucks, because I'm waiting on close to 2000 points between PSN purchases and my credit card rewards! I'm making sure to keep track as I use my PS Card quite a bit! anything yet? i still have the same amount of points since before the relaunch of the site. Link to comment Share on other sites More sharing options...
darkalphar Posted December 12, 2018 Share Posted December 12, 2018 I just recently tried to log on using my email address as usual to see if anything got fixed... and it said my email address didn't match any of their records. This despite me having logged on using same email address successfully multiple times in the past. Their website is slowly getting more and more broken. Link to comment Share on other sites More sharing options...
hotdog_president Posted December 12, 2018 Share Posted December 12, 2018 6 hours ago, RJP_X said: anything yet? i still have the same amount of points since before the relaunch of the site. I signed in recently (yesterday or a couple days ago, can't remember), and still had the same amount of points as well. I went to my Capital One account for my PS Card, and I'm still acquiring rewards points, but nothing's been transferred over since 10/18/18. At least my points are still recognized there for reference... 19 minutes ago, darkalphar said: I just recently tried to log on using my email address as usual to see if anything got fixed... and it said my email address didn't match any of their records. This despite me having logged on using same email address successfully multiple times in the past. Their website is slowly getting more and more broken. Yup, you're not alone. Tried to log in today and I got the same error message... What a pain! Link to comment Share on other sites More sharing options...
Sofa King Posted December 12, 2018 Share Posted December 12, 2018 Haven't received points for PS store purchases in over a month, and the new pass system still isn't up and running. It's to the point I'm just going to forget it exists and move on. Seems like Sony already has. 1 Link to comment Share on other sites More sharing options...
StraightVege Posted December 12, 2018 Share Posted December 12, 2018 As suspected, they're now telling people that the passes and whatnot won't be finished until "early next year." Quote Sony Rewards Twitter: We are excited for you to experience the all new Passes experience. Passes will be featured in the new Sony Rewards app which will be available early next year. Considering how poorly this has gone, I honestly expect that to mean February or March. I just hope that our trophy progress is still being recorded, as they claim. Everyone is complaining about suddenly being unable to log-in, including me, so I guess we've been locked out while they mess with the site. Link to comment Share on other sites More sharing options...
hotdog_president Posted December 12, 2018 Share Posted December 12, 2018 5 hours ago, ScarecrowsFate said: Considering how poorly this has gone, I honestly expect that to mean February or March. I just hope that our trophy progress is still being recorded, as they claim. Everyone is complaining about suddenly being unable to log-in, including me, so I guess we've been locked out while they mess with the site. See below, trophy passes are no longer going to be recorded... not sure if they'll honor the 11/7/19 date or not as it might be a typo (wouldn't put it past them to mess that up): Quote Trophy Pass: The Trophy Pass program has been discontinued. Sony Rewards members will not be able to unlock a new Trophy Pass after October 29, 2018. For Sony Rewards members that unlocked a Trophy Pass prior to October 29, 2018, you may continue earning Sony Rewards points through the Trophy Pass program until November 7, 2019, at which time the program will be permanently discontinued for all Sony Rewards members. Link to comment Share on other sites More sharing options...
StraightVege Posted December 12, 2018 Share Posted December 12, 2018 38 minutes ago, hotdog_president said: See below, trophy passes are no longer going to be recorded... not sure if they'll honor the 11/7/19 date or not as it might be a typo (wouldn't put it past them to mess that up): No, they've responded to past questions on Twitter that for those who activated them before the transition, trophy passes will continue to function in the same way until next November, and that pass progress is still being tracked. It's reasonable to believe I'm grandfathered in. Link to comment Share on other sites More sharing options...
JABing Posted December 12, 2018 Share Posted December 12, 2018 I am also having issues logging in. I'm just going to wait until March and hope they have it figured out by then, haha. This has been a joke so far - hopefully the end result is something manageable. Link to comment Share on other sites More sharing options...
Nute202- Posted December 14, 2018 Share Posted December 14, 2018 (edited) Just waiting at this point Edited December 14, 2018 by xVeintiocho2o2 Link to comment Share on other sites More sharing options...
melodicmizery Posted December 28, 2018 Share Posted December 28, 2018 i still didnt get my 1k points back i had from before the change, and im also not earning points for the games ive bought. they gave me a number to call and said they cant fix it through email. but im really dreading calling some guy who is just going to read a faq off a handed piece of paper who has never owned a playstation in his life Link to comment Share on other sites More sharing options...
Kittet3 Posted December 28, 2018 Share Posted December 28, 2018 1 minute ago, melodicmizery said: i still didnt get my 1k points back i had from before the change, and im also not earning points for the games ive bought. they gave me a number to call and said they cant fix it through email. but im really dreading calling some guy who is just going to read a faq off a handed piece of paper who has never owned a playstation in his life Sony Rewards had it's own option when I called in and the customer service was better the the generic sony one, so I would give it a try 1 Link to comment Share on other sites More sharing options...
melodicmizery Posted December 28, 2018 Share Posted December 28, 2018 15 minutes ago, Kittet3 said: Sony Rewards had it's own option when I called in and the customer service was better the the generic sony one, so I would give it a try well this gives me some hope then thanks. what was your outcome? Link to comment Share on other sites More sharing options...
RJP_X Posted December 29, 2018 Share Posted December 29, 2018 48 minutes ago, melodicmizery said: well this gives me some hope then thanks. what was your outcome? i think its still like this for everyone, although some people reported getting a very little of their points. i haven't gotten any since the site transfer. Link to comment Share on other sites More sharing options...
Avatar_Of_Battle Posted December 29, 2018 Share Posted December 29, 2018 It's all going to be back in full once every holiday sale ends. ? 1 Link to comment Share on other sites More sharing options...
ike343 Posted January 8, 2019 Share Posted January 8, 2019 On 12/28/2018 at 6:55 PM, Avatar_Of_Battle said: It's all going to be back in full once every holiday sale ends. Source? I haven't had anything update since November. I filed a ticket a few weeks ago and they said points weren't updating but didn't say when it'd be fixed. I'm going to have so many points. Link to comment Share on other sites More sharing options...
Avatar_Of_Battle Posted January 8, 2019 Share Posted January 8, 2019 13 minutes ago, ike343 said: Source? It was a joke... 2 Link to comment Share on other sites More sharing options...
Guest Posted January 15, 2019 Share Posted January 15, 2019 This revamping sure is taking its time.? Link to comment Share on other sites More sharing options...
melodicmizery Posted January 15, 2019 Share Posted January 15, 2019 6 minutes ago, ERGOPROXY-DECAY said: This revamping sure is taking its time. i gave up they disabled my account when i log in lol Link to comment Share on other sites More sharing options...
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