dzstrpc

[RESOLVED] All SIEE published games removed

131 posts in this topic

Posted (edited)

Noticed that all games published by Sony Interactive Entertainment Europe have been removed from my Vita Download List.

If I go to the games store page on the vita, there's a shopping bag icon and a download button. So my account knows I own the games.

If I press the download button, the page refreshes but the download won't start.

All the games are there if I log in on PC Store, but remote download isn't working.

All games from other publishers are fine.

Anyone else experiencing this? Is it just me, or is it all EU accounts?

 

Here is a list of the games removed, that I can't access (It's a mix of Plus games and games I've purchased)

Spoiler

BigFest
CounterSpy
Doki-Doki Universe
Entwined
Escape Plan
Everybody's Golf
Freedom Wars
God of War: Chains of Olympus
God of War: Ghost of Sparta
Gravity Rush
HELLDIVERS
Hohokum
The Hungry Horde
Hustle Kings
Invizimals
The Jak and Daxter Trilogy
Jak and Daxter: The Precursor Legacy
Jak II: Renegade
Jak 3
Killzone Mercenary
Lemmings Touch
Little Deviants
ModNation Racers: Road Trip
MonsterBag
MotorStorm RC
Murasaki Baby
Oreshika: Tainted Bloodlines
Patapon 3
PlayStation All-Stars: Battle Royale
PlayStation Vita Pets
Reality Fighters
Resistance: Burning Skies
RESOGUN
Sly Cooper: Thieves in Time
Smart As
Soul Sacrifice
Sound Shapes
Tearaway
The Unfinished Swan
Uncharted: Golden Abyss
Unit 13
When Vikings Attack!


 

 

Edited by DaivRules
0

Share this post


Link to post
Share on other sites

Yeah, I have the same thing. Tried a few of the games and none of them start downloading.

 

Must be an issue on the backend. Very much doubt it's on purpose or anything because all the store pages for the games are still up.

0

Share this post


Link to post
Share on other sites

I just tested mine there and I couldn’t download any of the Jak & Daxter games, all removed from my download list as well. EU account also.

0

Share this post


Link to post
Share on other sites

Posted (edited)

Having the same issue. Looks like Sony messed something up. Can't imagine this is intentional.

 

Tried to download one of the games to my PS3 from the PS3 store so I could transfer it to my vita that way, but it doesn't even say I own it and wants me to buy it again. While it says I own it on the PC store, but any attempts to add to the download queue brings up an error.

Edited by Stevieboy
0

Share this post


Link to post
Share on other sites

Yeah, I've actually seen this happen with some new game releases. You buy the game and it doesn't appear in your download list. The purchase option is replaced by the download option but that does nothing. They've previously fixed these things in a few days, but seeing as this is pretty much affecting their entire catalogue, it should hopefully be faster.

 

It seems like an issue where the storefront itself isn't properly connected to whatever service the game downloads are initiated from. The store knows you own the game as it would show in your purchase history as well as the download list on the website, but if you were to look at the download list from the console itself or click the actual download button, it would not locate the game to actually begin the download.

2

Share this post


Link to post
Share on other sites

This is horrible I wonder if itll be fixed since its vita

0

Share this post


Link to post
Share on other sites

What the hell. Sony has to fix this 

1

Share this post


Link to post
Share on other sites

Anyone know if this is just Europe or anywhere else?

0

Share this post


Link to post
Share on other sites
6 minutes ago, MidnightDragon said:

Anyone know if this is just Europe or anywhere else?

I downloaded Gravity Rush just fine, so NA seems exempt

0

Share this post


Link to post
Share on other sites
8 minutes ago, MidnightDragon said:

Anyone know if this is just Europe or anywhere else?

Downloaded BigFest NA, MonsterBag without problems.

 

0

Share this post


Link to post
Share on other sites
9 minutes ago, Xylobe said:

I downloaded Gravity Rush just fine, so NA seems exempt

 

5 minutes ago, rpg49ers said:

Downloaded BigFest NA, MonsterBag without problems.

 

Good to know. Hopefully it gets fixed on the EU end ASAP.

0

Share this post


Link to post
Share on other sites

Is Sony even aware of this issue?

0

Share this post


Link to post
Share on other sites

Posted (edited)

Opened PSDLE, had 8993 items before, have 8993 items now. However, i've tried to put Killzone Mercenary (Vita game, Italian Store) in the queue from the Store website, and it gives me an error message, saying that it wasn't possible to queue the game.

 

It's the 2018 issue all over again. I've already talked about it in the thread in my signature. So we have not one, not two, but THREE major issues with the Download queue right now, all at the same time:

 

- Being unable to queue PS3/Vita items (happened in 2018, happening again as of this week, although limited to one publisher)

- Being unable to queue PS4 items when the console is completely turned off (it was totally possible and that's how it worked on PS3/Vita) (happening since May 2020, not yet aknowledged by Sony)

- Being unable to queue bundles and multi-part/eposode games (happening since August 2019, not yet aknowledged by Sony)

 

And now there isn't even an official PlayStation forum where we could report the issue.

 

EDIT: you could add Puppeteer to that list, too.

Edited by Lance_87
2

Share this post


Link to post
Share on other sites

Posted (edited)

There seems to be some strange mix-up with "ownership" that might be causing the issue.

 

On the PC store it shows I own the games as they are displayed as "Purchased", but any attempts to send the games to the download queue results in an error. The games are still showing in my download list on the PC store.

On the Vita store it shows I own the games as the red shopping bag icon is displayed as well as the "Download" option, but any attempts to download the game results in nothing happening. The games are not showing in my download list on the Vita store.

On the PS3 store it doesn't show I own the games and it lets me add them to the cart and wants me to pay for them. The games are not showing in my download list on the PS3 store.

 

This is also affecting DLC, as I checked the Killzone Mercenary botzone DLC and the Gravity Rush DLCs and it was the same issue with those.

 

Edit: Just checked a couple of PS3 games and it's the same issue with those too, so this isn't exclusive to just Vita games. Seems all SIEE games are affected. Haven't checked if PS4 games are affected yet though.

Edited by Stevieboy
added info about PS3 games
1

Share this post


Link to post
Share on other sites

Wouldn't worry too much about this (other than in the general sense where you might as well worry about all digitally owned content). Seems to just be an error with the downloads not initiating for whatever reason on all the SIEE-published games. I'm 94.56% sure it has nothing to do with the system not knowing that you own the license to the games, just that the storefront isn't communicating with the service that's responsible for the downloads.

 

Like I said before, I've had this exact issue with several games before, although those were just recently released games so I assumed that was the reason the download wasn't properly connected to the game listing on the store. Took them a few days to fix the issue the previous times I've had it. Would expect this to get fixed by Monday/Tuesday.

0

Share this post


Link to post
Share on other sites
Just now, IDiivil said:

I'm 94.56% sure it has nothing to do with the system not knowing that you own the license to the games, just that the storefront isn't communicating with the service that's responsible for the downloads.

 

The fact that it's not showing I own the games on the PS3 store and wants me to buy them again shows the PS3 store doesn't know I own the licence to the games. There is definitely some communication issues somewhere in the system that's causing the issue. I feel it isn't triggering the download because it can't confirm I own the game.

0

Share this post


Link to post
Share on other sites

I recognize most of the games on the OPs list as PS+ games I've had over the years. Maybe it has something to do with Plus subs not being recognized?

0

Share this post


Link to post
Share on other sites
1 minute ago, jimbob12345678 said:

I recognize most of the games on the OPs list as PS+ games I've had over the years. Maybe it has something to do with Plus subs not being recognized?

 

It's affecting games and DLCs I've purchased so it's not exclusive to PS+ games.

0

Share this post


Link to post
Share on other sites
Just now, Stevieboy said:

 

It's affecting games and DLCs I've purchased so it's not exclusive to PS+ games.

Ah. I thought maybe anything that's been on plus might be affected even if it's been purchased but the only DLC I recall being on Plus was one of the killzone 3 packs back in the real early days.

0

Share this post


Link to post
Share on other sites
Just now, Stevieboy said:

 

The fact that it's not showing I own the games on the PS3 store and wants me to buy them again shows the PS3 store doesn't know I own the licence to the games. There is definitely some communication issues somewhere in the system that's causing the issue. I feel it isn't triggering the download because it can't confirm I own the game.

 

My guess is that it's just how the PS3 version of the store is dealing with the issue. I'd assume the download list on the browser version of the store would tell you that you already own the game. The Vita store would tell you that you do own the game as well, and give you the download button. But on the Vita you wouldn't see any of the games in the download list despite this.

 

 The PS3 store is probably just pulling the info whether you own the game or not directly from the download list, and as such it's a bit confused.

 

Then again, even without issues like this, the system doesn't work flawlessly. There are a few games on PSN (such as Undertale or Oddworld New'n Tasty) that tell me I don't own the game and offer to let me buy them, despite the fact that I have the games in my download list able to be downloaded.

1

Share this post


Link to post
Share on other sites
3 minutes ago, IDiivil said:

My guess is that it's just how the PS3 version of the store is dealing with the issue. I'd assume the download list on the browser version of the store would tell you that you already own the game. The Vita store would tell you that you do own the game as well, and give you the download button. But on the Vita you wouldn't see any of the games in the download list despite this.

 

 The PS3 store is probably just pulling the info whether you own the game or not directly from the download list, and as such it's a bit confused.

 

You could be right as that is pretty much what is happening, and as I described in a previous post.

 

Had a quick look and PS4 games don't seem to be affected by this, so it's just PS3 and Vita games/DLC.

0

Share this post


Link to post
Share on other sites

PS Store US seems to be remaining unscathed for Jak and Daxter Collection and separation.

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.