TopGOSU_ Posted January 1 Share Posted January 1 I don't know if Asia is the only problem, but PlayStation Stars has a lot of problems right now You can't save money after purchasing the game, so please check it carefully PS app is also dead 1 3 Link to comment Share on other sites More sharing options...
PHIL_DADDY1 Posted January 1 Share Posted January 1 Save money? Dead? What? 2 Link to comment Share on other sites More sharing options...
Popular Post Sendai-Horatio Posted January 1 Popular Post Share Posted January 1 16 minutes ago, PHIL_DADDY1 said: Save money? Dead? What? It's not giving you points for purchases. 5 Link to comment Share on other sites More sharing options...
TopGOSU_ Posted January 1 Author Share Posted January 1 (edited) 22 minutes ago, PHIL_DADDY1 said: Save money? Dead? What? There is a ps stars error Not only me but also some people are experiencing PSApp not working Edited January 1 by TopGOSU_ 2 Link to comment Share on other sites More sharing options...
Popular Post Mina Posted January 1 Popular Post Share Posted January 1 I was wondering what was going on. I’m seeing this error too and I’m using the Australian store. Thanks for the heads up! 5 Link to comment Share on other sites More sharing options...
Popular Post BlindMango Posted January 1 Popular Post Share Posted January 1 (edited) Might be an unforeseen error related to the new year (switching from one year to another when it's also supposed to reset for some people) that Sony has to fix on their end, I'm sure it'll be working again sooner or later. Edited January 1 by BlindMango 7 1 Link to comment Share on other sites More sharing options...
GothGirlMaxine Posted January 1 Share Posted January 1 Same issue in Europe 1 Link to comment Share on other sites More sharing options...
GothGirlMaxine Posted January 1 Share Posted January 1 It appears that deleting and installing the app again helps fix these issues! ^^ 1 Link to comment Share on other sites More sharing options...
Yuna4353 Posted January 1 Share Posted January 1 6 minutes ago, Maxine said: It appears that deleting and installing the app again helps fix these issues! ^^ Here in the U.S did this and still the same for me Link to comment Share on other sites More sharing options...
BlackCatBurrito Posted January 1 Share Posted January 1 It hasn't been working properly for me for weeks. I also haven't received points for purchases. I contacted Sony & they said my purchases weren't eligible for points (default response I'm sure) I said it's strange every purchase I've ever made has given me points & now the last 7 haven't. They just gave the default response again. Either they're changing things drastically & not telling us or there's big issues. 1 Link to comment Share on other sites More sharing options...
TopGOSU_ Posted January 1 Author Share Posted January 1 3 minutes ago, BlackCatBurrito said: It hasn't been working properly for me for weeks. I also haven't received points for purchases. I contacted Sony & they said my purchases weren't eligible for points (default response I'm sure) I said it's strange every purchase I've ever made has given me points & now the last 7 haven't. They just gave the default response again. Either they're changing things drastically & not telling us or there's big issues. PS APP and PS Store related department employees need to be replaced. They have shown nothing but incompetence for many years.... 1 Link to comment Share on other sites More sharing options...
Dooleh_404 Posted January 1 Share Posted January 1 It's probably a new year related bug, anyway they took the points I got yesterday for my game purchase and knocked me back a level... Hoping I get my $#!Z back. 1 Link to comment Share on other sites More sharing options...
Lordguwa Posted January 1 Share Posted January 1 (edited) mine is showing the null on trophy's thing. as long as the points are there in February when i have to renew my membership it's all fine. edit: it also seems i didn't get the points for my purchases for this week :(. Edited January 1 by Lordguwa Link to comment Share on other sites More sharing options...
Creasy007 Posted January 1 Share Posted January 1 I was wondering why my points were still sitting where they were after a very recent purchase. Appreciate the heads up. 1 Link to comment Share on other sites More sharing options...
Dry Posted January 1 Share Posted January 1 This is somewhat off-topic but… Is it just me with my iPhone 11 or does anybody else on the PS App suffer from input delay and overall poor performance followed by a crash whilst managing the collectable display case for the past couple months? 2 Link to comment Share on other sites More sharing options...
PHIL_DADDY1 Posted January 1 Share Posted January 1 2 hours ago, Sendai-Horatio said: It's not giving you points for purchases. 2 hours ago, TopGOSU_ said: There is a ps stars error Not only me but also some people are experiencing PSApp not working Ahh, now I understand. 2 hours ago, Mina said: I was wondering what was going on. I’m seeing this error too and I’m using the Australian store. Thanks for the heads up! Me too. I thought it was just a reset due to 1/1/2024 and we all start from scratch again on levels, etc. Link to comment Share on other sites More sharing options...
Ghost-Zeus514 Posted January 1 Share Posted January 1 27 minutes ago, Dry said: This is somewhat off-topic but… Is it just me with my iPhone 11 or does anybody else on the PS App suffer from input delay and overall poor performance followed by a crash whilst managing the collectable display case for the past couple months? Runs fine on My IPad Link to comment Share on other sites More sharing options...
ddracarys Posted January 1 Share Posted January 1 Same for me over on the New Zealand store, running the app on an iPhone 13 Pro Max myself. Based off the reports in this thread, I am going to avoid completing anymore PlayStation Stars campaigns until the issues have been fixed, just in case I am not rewarded properly. Hopefully the issues get fixed soon, as the whole PS Stars system is one I am fond of and have been following very closely since its inception. 1 Link to comment Share on other sites More sharing options...
TopGOSU_ Posted January 1 Author Share Posted January 1 7 hours ago, ddracarys said: Same for me over on the New Zealand store, running the app on an iPhone 13 Pro Max myself. Based off the reports in this thread, I am going to avoid completing anymore PlayStation Stars campaigns until the issues have been fixed, just in case I am not rewarded properly. Hopefully the issues get fixed soon, as the whole PS Stars system is one I am fond of and have been following very closely since its inception. That's right. I don't think some campaigns should be done until the problem is solved 1 Link to comment Share on other sites More sharing options...
ddracarys Posted January 1 Share Posted January 1 So, I think the problem's been fixed now - I am no longer seeing the "null" ratings on my PlayStation Stars profile. Although, the counter for full game purchases and rare or above trophies earned have both been reset. I completed a campaign and was awarded properly regardless. Only thing that's kind of tripping me up now is that, while I am currently a level 3 PS Stars member, I am apparently losing this level on "1/2024". I figured my level would have been lost already, given that we are in January now, however, this has not happened yet. Hopefully, I can get enough coins to unlock Gris before my coins expire! Link to comment Share on other sites More sharing options...
amd8675309 Posted January 1 Share Posted January 1 11 hours ago, Yuna4353 said: Here in the U.S did this and still the same for me Me, too, deleted and reinstalled and it's still showing "null" for level and trophy count. Even with a yearly reset, I should be Level 1. Hoping @BlindMango is right and they will just sort it eventually. 1 Link to comment Share on other sites More sharing options...
PalaceOfLove706 Posted January 1 Share Posted January 1 I haven’t earned points on my purchases since Dec. 23rd, 2023. 2 Link to comment Share on other sites More sharing options...
OKAIRI__ Posted January 1 Share Posted January 1 I made 2 game purchase today and it didn’t register at all and when I contact support I got a response of “check until tomorrow”🫠 1 Link to comment Share on other sites More sharing options...
GoldenShaka Posted January 1 Share Posted January 1 As someone before me shared, I purchased something last week and I didn't earn points, so it's not an End of the year issue 1 Link to comment Share on other sites More sharing options...
TopGOSU_ Posted January 1 Author Share Posted January 1 55 minutes ago, GoldenShaka said: As someone before me shared, I purchased something last week and I didn't earn points, so it's not an End of the year issue I see. Thank you for the information Link to comment Share on other sites More sharing options...
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